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Article - CS398255

All Client seem to be INACTIVE after the upgrade to license server version 11.19.1.0

Modified: 17-Jan-2024   


Applies To

  • Creo Parametric 7.0 to 10.0.2.0
  • Flexnet Admin 11.19.1.0

Description

  • All Client seem to be INACTIVE after the upgrading license server version
  • Unintended license release occurs when TIMEOUTALL/TIMEOUT is set in FLEXnet Publisher 11.19.1.0
  • In an environment using TIMEOUTALL/TIMEOUT, when one license is deactivated in INACTIVE mode, the licenses of other users are also deactivated in INACTIVE mode.
  • This problem occurs when TIMEOUTALL/TIMEOUT is set in the ptc.opt file.
ex. TIMEOUTALL 1800 
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13:00:00 (ptc_d) OUT: "PROE_DesignAdv" 1111@AAAA  
13:20:00 (ptc_d) OUT: "PROE_EssentialsII" 2222@BBBB  
13:30:00 (ptc_d) IN: "PROE_DesignAdv" 1111@AAAA  (INACTIVE)
13:30:00 (ptc_d) IN: "PROE_EssentialsII" 2222@BBBB  (INACTIVE)
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