Article - CS309547
Java Runtime Environment errors when launching Arbortext Editor
Modified: 27-Jun-2025
Applies To
- PTC Arbortext Editor 7.0 to 8.3
- PTC Arbortext Styler 7.0 to 8.3
Description
- Is It mandatory to have Java 11 to upgrade to Arbortext Editor 8.1.x.x to work?
- What version of Java is supported by Editor 8.2?
- Arbortext will not open
- What file to point to in order to set up the “Associated Java Environment”?
- Arbortext Editor does not identify Java 11 so throw an error
- Arbortext does not launch after installing latest Java JDK
- One of the following Errors may occur:
[A31483] Unable to detect a compatible Java Runtime Environment.
Arbortext Editor Message. Arbortext Editor requires a Java Runtime Environment. Please go to http://java.sun.com to download and install the latest 64-bit JRE for your platform.
A compatible version of Java could not be found on this system. PTC Arbortext Editor 8.1.#.# required Java 11 to run. Java can be installed and configured after the installation completes. If you want to continue with this installation click OK or click Cancel to exit the installation.
[A31483] Unable to detect a compatible Java runtime environment. PTC Arbortext Editor requires a 64-bit Java runtime environment. Please download and install a supported Java runtime environment or JDS for your platform
editor.exe: [A31487] Unsupported Java virtual machine at [location]
editor.exe: [A31765] Could not determine the location of the Java environment. Please select it now and run the application again.
editor.exe: [A31764] Unable to determine Java virtual machine version from location "<javaInstallPath>\bin\server\jvm.dll"
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