Article - CS319803
Creo Parametric exits when retrieving, saving or publishing a specific drawing, switching sheet or displaying annotations
Modified: 17-Apr-2025
Applies To
- Creo Parametric 3.0 to 11.0
- Creo+
- Windchill PDMLink 10.2 to 13.0
- This is a Creo Performance Advisor article
- If this article was recommended to you from your dashboard, user(s) at your company have matched this exit and should implement the resolution
- If you are not using the Performance Advisor for PTC Creo, read more about it here CS199298 and consider implementing it so you can get recommendations tailored to your Creo sessions and environment
Description
- Random crash when retrieving a specific drawing, switching sheet or displaying annotations
- Premature exit while saving a specific drawing to PDF or DXF while working with integrated session of Windchill
- Some drawings fail to be published by CAD Worker due to an unexpected exit of Creo Parametric
- CAD Worker fails to publish jobs with traceback.log present in the worker setup folder
- Creo Parametric crashes on exporting specific assembly or a drawing to PDF
- Creo crashes without publishing drawing PDF to Windchill as CAD worker connection gets stopped
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