Article - CS332668
Import failed with error "Unable to update vocabulary: Term not found" in ThingWorx Platform
Modified: 11-Feb-2025
Applies To
- ThingWorx Platform 8.5 to 9.5
Description
- Import failed with error Unable to update vocabulary: Term not found in ThingWorx
- Unable to import Model Tag entity
- <ThingworxStorage>\logs\ErrorLog.log shows the following:
-
[L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: http-nio-80-exec-11] Unable to process import: Unable to update vocabulary [ Tag ]: Term term_string not found [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: http-nio-80-exec-11] Entity import failed [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: http-nio-80-exec-11] failed to import from attachment [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: http-nio-80-exec-11] Import Failed: Unable to update vocabulary [ Tag ]: Term term_string not found [L: ERROR] [O: E.c.q.l.c.Logger] [I: ] [U: <User>] [S: ] [P: ] [T: http-nio-80-exec-11] Invalid request: java.lang.Exception: Import Failed: Unable to update vocabulary [ Tag ]: Term term_string not found
Or
[L: ERROR] [O: c.t.w.Importer] [I: ] [U: xxx] [S: ] [P: ] [T: https-jsse-nio-8443-exec-7] Entity import failed [L: ERROR] [O: c.t.w.Importer] [I: ] [U: xxx] [S: ] [P: ] [T: https-jsse-nio-8443-exec-7] failed to import from attachment [L: ERROR] [O: c.t.w.Importer] [I: ] [U: xxx] [S: ] [P: ] [T: https-jsse-nio-8443-exec-7] Import Failed: Unable to update vocabulary [ XXX ]: [1,018] Data store unknown error: [Error occurred while accessing the model provider.] [L: ERROR] [O: c.t.w.Importer] [I: ] [U: xxx] [S: ] [P: ] [T: https-jsse-nio-8443-exec-7] Invalid request: java.lang.Exception: Import Failed: Unable to update vocabulary [ XXX ]: [1,018] Data store unknown error: [Error occurred while accessing the model provider.]
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