Article - CS365465
Licensing error License lost with Save, Retry & Exit options when trying to work on Creo Parametric after the machine is left idle for a period of time
Modified: 31-Oct-2025
Applies To
- Creo Parametric 7.0 to 12.4
- Creo Illustrate 3.0 to 9.1
- Mathcad Prime 6.0 to 11.0
Description
- Warning message "License lost" with Save, Retry & Exit options:
- It appears in Creo Parametric 7.0.2.0 and later
- It does not appears in pre-Creo Parametric 7.0.0.0
- Open session when laptop goes into hibernate mode
- Tries to resume work and gets message and options License lost. Retry, Cancel, Save
- The following error is reported : License lost #Save #Retry #Exit button window intermittently
- Cannot regain a license
- Software unresponsive
- Select Retry and no response
- The following error is reported Regained floating license; you can resume working though license server is on the same machine
- Mathcad Prime loses license when laptop is undocked from docking station and runs in Express mode
- Licensing error License lost with Save, Retry & Exit options when trying to work on Creo Parametric after the machine is left idle for a period of time
- Appears to hang with the warning message License lost #Save, #Retry, #Exit after being left idle in Creo Parametric
- Window focus lost after connection to license is lost, have to alt+tab to select retry
- Message Connection restored with License Server(s) (n) is created in the std.out file
- Creo will be no response frequently during working with it, and then reports error License lost with Save, Retry & Exit options
- Error License Exit,License lost #Save, #Retry, #Exit received while working with a node-locked license
- Error "License lost" save, retry and exit option occurs frequently when configured with node-lock license
- Error License Lost occurs while working in application using node locked license file
- Warning message "License lost" with Save, Retry & Exit options does not appear in some installed Creo versions in same machine after stopping the license server service
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