Article - CS319129

In ThingWorx, QueryPropertyHistory and QueryPropertyNamedHistory services failing for ValueStream with persistence provider Influx DB due to property containing special chars (_, - )

Modified: 25-Jan-2021   


Applies To

  • ThingWorx Platform 8.4 SP1
  • InfluxDB persistence provider

Description

  • QueryPropertyHistory or QueryNamedPropertyHistory is failing for a Thing with property with name like Predicted_ABC_12345_BBB_1abcdef-abcd-2222-abcd-123456789
  • The error is:

Unable to Invoke Service QueryNamedPropertyHistory on <Thing>: com.thingworx.common.exceptions.DataAccessException: [2,006] Unknown error occurred. Contact the administrator if this re-occurs

  • The Thing has a value stream attached that has as persistence provider Influx DB. The data is looking fine in Influx DB, all the values are there, but the services QueryNamedProperty and QueryPropertyHistory are failing with above error
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