Article - CS36982
Data to Collect for Performance Troubleshooting in Windchill PLM
Modified: 04-Sep-2026
Applies To
- Windchill PDMLink 10.0 to 12.1
- Windchill ProjectLink 10.0 to 12.1
- Pro/INTRALINK 8.x + 10.1 to 11.2
- Windchill PDM Essentials 10.1 to 11.1
- PTC Arbortext Content Manager 10.1 to 12.1
Description
- How to improve performance in Windchill
- What data to send to Technical Support for Windchill PLM Performance Problem
- How to troubleshoot slow operations
- What are the log and properties files necessary to collect for performance problem
- What logs and data can be collected from the Windchill side when TCP retransmissions occur and there is a connection delay between PLM and VDI (Creo Parametric/CAD-Cloud)
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