Article - CS264284
Change Monitor page can't loading with error "java.lang.NullPointerException" during the Upgrade in Windchill
Modified: 27-Feb-2023
Applies To
- Windchill PDMLink 11.0 to 12.0
Description
- Change Monitor page can't be loading with error java.lang.NullPointerException during the Upgrade
- Error log:
2017-06-07 09:54:29,687 ERROR [ajp-nio-127.0.0.1-8010-exec-6] com.ptc.jca.error plmdev - ---------- JCA Exception ---------- wt.util.WTException: java.lang.reflect.InvocationTargetException Nested exception is: java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at wt.query.template.ReportTemplateHelper.generateTableModel(ReportTemplateHelper.java:1035) at wt.query.template.ReportTemplateHelper.generateTableModel(ReportTemplateHelper.java:1010) at com.ptc.windchill.pdmlink.change.server.processors.ChangeMonitorProcessor.populateRateData(ChangeMonitorProcessor.java:892) at com.ptc.windchill.pdmlink.change.server.processors.ChangeMonitorProcessor.getRateReports(ChangeMonitorProcessor.java:801) at org.apache.jsp.netmarkets.jsp.change.changeMonitor_jsp._jspService(changeMonitor_jsp.java:905) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443) at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385) at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:726) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:394) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311) at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:168) at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:303) at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1257) at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1037) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:980) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:77) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104) at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:301) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1660) at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:476) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1420) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) Caused by: wt.util.WTException: java.lang.NullPointerException Nested exception is: java.lang.NullPointerException at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderHelper.generateInfo(ReportBuilderHelper.java:741) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderHelper.generateTableModel(ReportBuilderHelper.java:681) ... 66 more Caused by: java.lang.NullPointerException at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderSoftQueryUtil.buildSoftItemBuilder(ReportBuilderSoftQueryUtil.java:69) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderSoftQueryUtil.buildSoftRelationalExpression(ReportBuilderSoftQueryUtil.java:132) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:1814) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:1122) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:914) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:739) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:648) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildQuery(ReportBuilderStatementHelper.java:425) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildCompound(ReportBuilderStatementHelper.java:248) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildStatement(ReportBuilderStatementHelper.java:205) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildStatement(ReportBuilderStatementHelper.java:146) at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderHelper.generateInfo(ReportBuilderHelper.java:714) ... 67 more
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