Article - CS264284

Change Monitor page can't loading with error "java.lang.NullPointerException" during the Upgrade in Windchill

Modified: 27-Feb-2023   


Applies To

  • Windchill PDMLink 11.0 to 12.0

Description

  • Change Monitor page can't be loading with error java.lang.NullPointerException during the Upgrade
  • Error log:
2017-06-07 09:54:29,687 ERROR [ajp-nio-127.0.0.1-8010-exec-6] com.ptc.jca.error plmdev - ---------- JCA Exception ----------
wt.util.WTException: java.lang.reflect.InvocationTargetException
Nested exception is: java.lang.reflect.InvocationTargetException
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at wt.query.template.ReportTemplateHelper.generateTableModel(ReportTemplateHelper.java:1035)
        at wt.query.template.ReportTemplateHelper.generateTableModel(ReportTemplateHelper.java:1010)
        at com.ptc.windchill.pdmlink.change.server.processors.ChangeMonitorProcessor.populateRateData(ChangeMonitorProcessor.java:892)
        at com.ptc.windchill.pdmlink.change.server.processors.ChangeMonitorProcessor.getRateReports(ChangeMonitorProcessor.java:801)
        at org.apache.jsp.netmarkets.jsp.change.changeMonitor_jsp._jspService(changeMonitor_jsp.java:905)
        at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:443)
        at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:385)
        at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:329)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:726)
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:469)
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:394)
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:311)
        at org.springframework.web.servlet.view.InternalResourceView.renderMergedOutputModel(InternalResourceView.java:168)
        at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:303)
        at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1257)
        at org.springframework.web.servlet.DispatcherServlet.processDispatchResult(DispatcherServlet.java:1037)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:980)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:897)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970)
        at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:872)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
        at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:230)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at com.ptc.core.ui.validation.URLValidationFilter.doFilter(URLValidationFilter.java:77)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at wt.httpgw.filter.WTContextBeanFilter.doWithWtContextBeanHandler(WTContextBeanFilter.java:104)
        at wt.httpgw.filter.WTContextBeanFilter.doFilter(WTContextBeanFilter.java:58)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at wt.servlet.CompressionFilter.doFilter(CompressionFilter.java:301)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at wt.servlet.RequestInterrupter.doFilter(RequestInterrupter.java:335)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at wt.servlet.ServletRequestMonitor.doFilter(ServletRequestMonitor.java:1660)
        at wt.servlet.ServletRequestMonitorFilter.doFilter(ServletRequestMonitorFilter.java:56)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:192)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:165)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:108)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:349)
        at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:476)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:802)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1420)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)
Caused by: wt.util.WTException: java.lang.NullPointerException
Nested exception is: java.lang.NullPointerException
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderHelper.generateInfo(ReportBuilderHelper.java:741)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderHelper.generateTableModel(ReportBuilderHelper.java:681)
        ... 66 more
Caused by: java.lang.NullPointerException
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderSoftQueryUtil.buildSoftItemBuilder(ReportBuilderSoftQueryUtil.java:69)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderSoftQueryUtil.buildSoftRelationalExpression(ReportBuilderSoftQueryUtil.java:132)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:1814)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:1122)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:914)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:739)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.build(ReportBuilderStatementHelper.java:648)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildQuery(ReportBuilderStatementHelper.java:425)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildCompound(ReportBuilderStatementHelper.java:248)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildStatement(ReportBuilderStatementHelper.java:205)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderStatementHelper.buildStatement(ReportBuilderStatementHelper.java:146)
        at com.ptc.windchill.enterprise.reportBuilder.ReportBuilderHelper.generateInfo(ReportBuilderHelper.java:714)
        ... 67 more
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