Article - CS23456
  8 Votes

Error "Terminal Server Remote Client Not Allowed" or "(-103) Cannot checkout an uncounted license within a windows terminal services guest session"

Modified: 28-Jul-2020   

Applies To

  • Creo Parametric 1.0 to 7.0
  • Pro/ENGINEER and Creo Elements/Pro Wildfire to Wildfire 5.0
  • Mathcad 14.0 to 15.0
  • Mathcad Prime 1.0 to 6.0
  • PTC Arbortext Editor 6.0 to 8.0
  • PTC Arbortext Publishing Engine 6.0 to 8.0
  • Creo Illustrate 1.0 to 7.0
  • PTC Flex-enabled applications


  • When launching Mathcad Prime, Creo Parametric, Creo Elements/Pro & Arbortext Editor 6.0, got FlexNet Error:
"(-103) "Cannot checkout an uncounted license within a windows terminal services guest session
  • Error: "The License you have requested contains an error. Flexnet licensing error: 103,577"
  • "Terminal Server Remote Client Not Allowed." when launching Mathcad14.0 - 15.0.
  • Error "Cannot Checkout an Uncounted License Within a Windows Terminal Services Guest Session" when launching Creo Illustrate 1.0
  • Is it possible to use remote desktop sharing (RDP) to access an application having node-locked license
  • Getting the error message "no such feature exist" when starting Creo Illustrate 3.1 via remote desktop connection
  • Print Preview shows the following error message “Unable to obtain a license for optional component Servigistics Arbortext Print Composer”  
  • Error (-103) while using a locked license on a virtual machine
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