Article - CS110511
  27 Votes

List of executables and port numbers that need to be added to the Windows Firewall exceptions list for Flex enabled products

Modified: 30-Oct-2020   

Applies To

  • Pro/MECHANICA and Creo Elements/Pro Mechanica Wildfire to Wildfire 5.0
  • Creo Simulate 1.0 to 7.0
  • PTC Arbortext Editor 6.0 to 7.0
  • PTC Arbortext Styler 6.0 to 7.0
  • PTC Arbortext Publishing Engine 6.0 to 7.0
  • Creo Illustrate 1.0 to 5.1
  • Windchill PDMLink 10.2 to 11.2
  • Windchill Quality Solutions Enterprise Edition 10.0 to 11.0
  • Windchill Quality Solutions Team Edition 10.0 to 11.0
  • Pro/ENGINEER and Creo Elements/Pro Wildfire to Wildfire 5.0
  • Creo Parametric 1.0 to 7.0
  • Mathcad 14.0 to 15.0
  • Mathcad Prime 1.0 to 6.0

Description

  • List of executables and port numbers that need to be added to the Windows Firewall exceptions list for Flex enabled products
  • Windows-Firewall blocks  nmsd.exe, xtop.exe and pro_comm_msg.exe in private networks
  • Error "ptc_d is stopped working" when a windows machine goes into Sleep or Hybernate mode.
  • Which exceptions should be added to the Windows Firewall on the server
  • Getting error "License request failed for feature PROE_XXXXXXXX :-96 server machine is down or not responding" on client machine
  • Windows Firewall blocks the communication between server and client machines
  • Communication is not established between license server for PTC and client machines
  • Server is unreachable while installing the application
  • How to obtain a License through a firewall
  • How to get a remote license through VPN
  • Getting "Flexnet Licensing error -96,491" while starting the software
  • Which are the firewall rules for the Windows Firewall that are needed for parametric.exe, simulate.exe and xtop.exe
  • Which files should be added as exception to avoid Windows Firewall popup
  • License server is unreachable
  • License server is down or not responding
  • Getting the error Unable to get required Mechanica license. Please contact your sales representative
  • Getting the error message DSM is unable to obtain a license to run while starting Creo Distributed Services
This is a PDF version of Article CS110511&SOURCE=BLOOP and may be out of date. For the latest version click https://www.ptc.com/en/support/article/CS110511&Source=Bloop