After an initial equipment sale, your service is the ongoing link with your customer that essentially becomes your brand. Service quality has tremendous influence on upsells and referrals and drives future sales.
This white paper helps companies in asset-intensive industries gain full visibility into their installed base to drive customer experience and revenue. Learn:
- what to look for in an installed base management solution
- how to reach full equipment visibility with Industrial IoT and/or manual data entries
- key business metrics to achieve customer satisfaction and business growth
- best practices for installed base management