Discover how ServiceMax Zinc, our powerful communication platform, is transforming real-time collaboration for field service teams. Designed to enhance operational efficiency and customer satisfaction, Zinc enables seamless communication through instant messaging, voice, and video capabilities, allowing technicians, dispatchers, and remote engineers to collaborate quickly and effectively.
In this recorded session, Scott Ewart, Senior Product Manager at PTC ServiceMax, takes you through the latest Zinc enhancements and shows you how it:
- Facilitates contextual collaboration across teams, including field technicians, dispatchers, and remote service engineers.
- Replaces Vuforia Chalk with AR-powered remote collaboration, helping service teams troubleshoot and resolve issues faster from anywhere.
- Integrates with ServiceMax products like Core, Go, and Service Board, enabling seamless conversations linked to work orders, assets, and real-time service data.
- Plays a key role in the ServiceMax AI roadmap, offering a glimpse into how it will drive future field service innovations.
Watch the demo-filled session now and see firsthand how ServiceMax Zinc can boost productivity and improve service outcomes across your organization.
Speakers
Wendy Tai,
Product Marketing Director, PTC
Scott Ewart,
Senior Product Manager, PTC