The Bose Story: Leading the Market in Quality Amidst Product Diversification

Webinar Replay

The Bose Story: Leading the Market in Quality Amidst Product Diversification


Bose has a simple mission: think of better solutions, create better products, help people enjoy the things they love. Founded in 1964, Bose is known globally as the most respected name in sound.

While best known for its products for the home and car, Bose entered the medical device industry over a year ago with the launch of its Bose Frames. What looks like an ordinary pair of sunglasses is actually a Class I medical device product that works like a pair of headphones but with UV protection properties. With both commercial and medical divisions, Bose needed to digitally transform itself quickly to eliminate data silos, speed products to market and meet safety regulations.

Learn how Bose is leveraging best practices from each division using PLM software for enterprise-wide quality governance. Hear about: 

  • Challenges: Orchestrating both a global supply chain and contract manufacturers
  • The Solution: Document control, full track change management, automated training, and co-managed BOMs with contract manufacturers   
  • The Result: Achieving design to contract manufacture to FDA clearance and sales in less than a year, with its QMS validated in twelve weeks 
  • The Future: Design history file, NCMR, CAPA, compliance management and audit


Eric Pettes

Head of Quality Assurance and Regulatory Affairs
Bose Health 

Michael Prudhomme

Director of Global Quality, Risk & Reliability Solutions