Pursuing a connected service worker strategy can be a highly effective approach to empower technicians and improve efficiency as you progress along your service transformation journey. But with so many technology options available, where do you start?
This buyer’s guide breaks out the following key stages of the service journey and how connected technologies like AR, IoT, and service lifecycle management (SLM) can help streamline these processes at every step:
- Service requests
- Remote triage
- Service preparation
- On-site service appointments
- Service debriefs
Download a copy to guide you through the features and capabilities to look for when evaluating connected worker solutions, and define the next steps for your service transformation journey.