Performance Advisor benefits
Improved compliance management
- License usage data can be used by customers to ensure that they are compliant with PTC usage agreements.
Optimization of software expenditures
- License usage data enables customers to understand how their employees use PTC products and services subsequently increasing customer’s transparency into software expenditures, which enables them to optimize their software cost and feature needs.
Product performance optimization
- Customization analysis allows customers to identify components of PTC products that have been altered, which facilitates the proactive detection and resolution of performance issues and identifies customers susceptibility to performance degradation
Proactive resolution of issues
- Customers will receive recommendation on the optimal levels of customization that is required maximize PTC product performance
Privacy and Security
- Read PTC's Privacy Policy and the data and security FAQ.
Using Performance Advisor gadgets
Analyze License Usage
Learn how to analyze license usage data and monitor performance through Performance Advisor
Customization Gadget
Understand the extent of customization done in connected Windchill systems
Performance Advisor Capabilities
SECURE
Private and secure environment
PROACTIVE SUPPORT
Detect issues before they become incidents
DASHBOARDS
Configurable dashboards to help monitor systems configuration, usage, and peer comparisons
CRITICAL INFORMATION
Insights that help manage customizations, updates/upgrades, licensing, and adoption.
CONNECTED
Using IoT to better service and support PTC software
Cloud
Cloud-based solution
Resources to help you
Connect your Windchill System to Performance Advisor:
- Navigate to Site > Utilities and click Performance Advisor for Windchill.
- On the Settings tab, click Yes, I want to send data to PTC.
- Click Test Transport to verify that the Performance Advisor can communicate with PTC.
- Select the reports and configure the frequency of generating the reports
Access the Windchill Performance Advisor dashboard:
- Go to your PTC eSupport portal
- Navigate to Tools-> Performance Advisor-> Performance Advisor for Windchill
- Get Smart Connected Support
Minimum Requirements:
Windchill 11 and higher
