ServiceMax FieldFX

We keep the oil and gas industry running. Our field service management solution for energy service companies connects from the field to the office—anytime, anywhere.

What is ServiceMax FieldFX?

ServiceMax FieldFX provides a critical end-to-end field management solution for energy service organizations, driving improved process efficiency and less revenue leakage by enabling your field and office teams to stay connected—even when offline.

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Digitally transform your business

ServiceMax FieldFX delivers best-in-class digital transformation to the energy industry. Streamline communication between every department and every user, all with the touch of a button. Flexibility and scalability are readily available for immediate use, even when you’re offline.

ServiceMax FieldFX delivers best-in-class digital transformation to the energy industry. Streamline communication between every department and every user, all with the touch of a button. Flexibility and scalability are readily available for immediate use, even when you’re offline.

Centralized job management

Fueled by industry-leading sync times, every piece of information you could need is at your fingertips in one centralized database. Information regarding price books, job-related documentation, and much more, is stored in a single source of truth solution. Reduce mistakes, improve accuracy, and give management the power to pull reports and analytics for data-driven decisions.

Fueled by industry-leading sync times, every piece of information you could need is at your fingertips in one centralized database. Information regarding price books, job-related documentation, and much more, is stored in a single source of truth solution. Reduce mistakes, improve accuracy, and give management the power to pull reports and analytics for data-driven decisions.

Work in remote locations

In today’s world, connectivity is everything. ServiceMax FieldFX works to shrink the gap between field technicians and their office teammates. By working both offline and online, FieldFX gives users the ability to make job updates on the go. And once they’re connected to the internet again, information is instantly synchronized and uploaded from the FieldFX cloud.

In today’s world, connectivity is everything. ServiceMax FieldFX works to shrink the gap between field technicians and their office teammates. By working both offline and online, FieldFX gives users the ability to make job updates on the go. And once they’re connected to the internet again, information is instantly synchronized and uploaded from the FieldFX cloud.

Reduce revenue leakage

Ensure accurate invoicing from the start with a fully complete quote-to-cash process with ServiceMax FieldFX. All too often, tickets and invoices can seem to slip through the cracks, leading to lost information resulting in lost money. FieldFX works with your existing systems to ensure ticket tracking, increased cash flow, invoice accuracy, and revenue capture.

Ensure accurate invoicing from the start with a fully complete quote-to-cash process with ServiceMax FieldFX. All too often, tickets and invoices can seem to slip through the cracks, leading to lost information resulting in lost money. FieldFX works with your existing systems to ensure ticket tracking, increased cash flow, invoice accuracy, and revenue capture.

Customize FieldFX to your needs

FieldFX E-ticketing

Delayed delivery of job tickets is now a thing of the past. FieldFX streamlines the entire ticketing process from operations to field personnel and invoicing. With the fastest sync time in the industry, you’ll know the status of completed tickets as soon as field personnel updates the information. Now you can review job tickets and make any modifications before invoicing.

FieldFX Schedule and Dispatch

Streamline your job management process with the ability to update, store, and manage all your pertinent job, personnel, and equipment information in one convenient place.

FieldFX Invoicing

The FX Invoicing module completes the quote-to-cash process, ensuring a four-way match between the price book, quote, ticket, and invoice. FX Invoicing provides the ability to track payments and issue credit memos in addition to tracking the customer’s available credit—giving you a 360-degree view of a customer’s account balance.

FieldFX Rental

FX Rental is a fit-for-purpose module that provides a seamless experience from the warehouse to the field to the back office, capturing asset and consumable data throughout the rental lifecycle.

FieldFX Enterprise Asset Management (EAM)

Field service organizations are asset-intensive for operational purposes, making EAM crucial for their success. EAM allows field service organizations to shift from costly reactive maintenance to preventative maintenance, allowing organizations to decrease equipment downtime, save money, and ensure longer asset life.

FieldFX Configure, Price, Quote (CPQ)

FX CPQ improves quote-to-cash effectiveness and accuracy by enabling contract administrators to model contracts with complex rules for equipment, services, labor, and supplies based on job-specific characteristics. Salespeople and field personnel provide answers during quote creation or job performance, which FX CPQ uses to recommend job-specific pricing—even when offline.

FieldFX DataGuide

Collect data and complete your field forms with or without an internet connection. Advanced logic built into the forms provides a user-guided experience to deliver the right forms in the right situations. Your users must be able to capture necessary data in the field. FX DataGuide’s advanced logic provides a guided workflow, walking users through the data capture. As they complete specific fields, new fields will automatically appear based on the data entered, making data entry easy and accurate.

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