What is ServiceMax FieldFX?
ServiceMax FieldFX provides a critical end-to-end field management solution for energy service organizations, driving improved process efficiency and less revenue leakage by enabling your field and office teams to stay connected—even when offline.
Customize FieldFX to your needs
FieldFX E-ticketing
Delayed delivery of job tickets is now a thing of the past. FieldFX streamlines the entire ticketing process from operations to field personnel and invoicing. With the fastest sync time in the industry, you’ll know the status of completed tickets as soon as field personnel updates the information. Now you can review job tickets and make any modifications before invoicing.
FieldFX Schedule and Dispatch
Streamline your job management process with the ability to update, store, and manage all your pertinent job, personnel, and equipment information in one convenient place.
FieldFX Invoicing
The FX Invoicing module completes the quote-to-cash process, ensuring a four-way match between the price book, quote, ticket, and invoice. FX Invoicing provides the ability to track payments and issue credit memos in addition to tracking the customer’s available credit—giving you a 360-degree view of a customer’s account balance.
FieldFX Rental
FX Rental is a fit-for-purpose module that provides a seamless experience from the warehouse to the field to the back office, capturing asset and consumable data throughout the rental lifecycle.
FieldFX Enterprise Asset Management (EAM)
Field service organizations are asset-intensive for operational purposes, making EAM crucial for their success. EAM allows field service organizations to shift from costly reactive maintenance to preventative maintenance, allowing organizations to decrease equipment downtime, save money, and ensure longer asset life.
FieldFX Configure, Price, Quote (CPQ)
FX CPQ improves quote-to-cash effectiveness and accuracy by enabling contract administrators to model contracts with complex rules for equipment, services, labor, and supplies based on job-specific characteristics. Salespeople and field personnel provide answers during quote creation or job performance, which FX CPQ uses to recommend job-specific pricing—even when offline.
FieldFX DataGuide
Collect data and complete your field forms with or without an internet connection. Advanced logic built into the forms provides a user-guided experience to deliver the right forms in the right situations. Your users must be able to capture necessary data in the field. FX DataGuide’s advanced logic provides a guided workflow, walking users through the data capture. As they complete specific fields, new fields will automatically appear based on the data entered, making data entry easy and accurate.
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CEDA
“FieldFX helped us recapture and eliminate revenue leakage, accelerate cash collection, reduce our DSO, and automate our quote-to-cash process.”
Harminder Bhavra, Manager of Enterprise Transformation