PTC at Service Journey Day
Remote support has become the front line of the service experience, where IVR systems, contact center agents, and digital platforms can close the loop for customers or create new friction. Join PTC alongside Medtronic and Neuron7 at this Service Council-hosted Service Journey Day to explore how service leaders integrate the voice of the customer, the voice of the frontline agent, and the voice of the business into one connected support experience. PTC helps turn field intelligence into faster resolutions and a more responsive service organization.