Arbortext Customer Exchange Event | March 10, Netherlands

Join us for this exclusive event

Lely’s commitment to innovation, machine readiness, and customer uptime has made them a benchmark for modern service excellence. Their strong adoption of PTC PLM and service products has positioned them as a standout example of how forward‑thinking aftermarket strategies are put into practice.

On March 10, 2026, Lely, together with PTC and Innoptus, invites a select group of PTC customers to an exclusive event at its headquarters in Maassluis. This one‑day event combines peer exchange, a tour of Lely’s world-class facility, and an opportunity to explore solutions and strategies that strengthen product lifecycle management and aftermarket service operations.

Key highlights include:

Facility tour at Lely headquarters
Arbortext roundtables and product demonstrations
Roadmap insights and vision from PTC
Customer-led discussions around PLM and Service driven discussions
Group lunch and dinner provided by PTC and Innoptus

Agenda

This exchange at Lely headquarters brings together a select group of PTC customers for a focused day of learning, discussion, and collaboration. The agenda includes a facility tour, customer-driven conversation, Arbortext deep dives, SLM insights, and opportunities to explore practical ways to strengthen service operations with PTC and Lely experts.

Time

Session

08:30–09:15

09:15–09:20

09:20–10:00

10:00–10:30

10:30–10:45

10:45–11:45

11:45–12:30

12:30–13:30

13:30–15:30

15:30–15:45

15:45–16:15

16:15–16:45

16:45–17:00

18:00–21:30

Arrival & Registration

Welcome & Agenda

Opening Remarks by Lely, PTC, and Innoptus

Lely Aftermarket Success: Excellence in PLM-Driven Service

Break

Open Questions & Discussion of Customer-Submitted Topics

The Future of SLM technologies at PTC – Presented by PTC

Lunch Buffet

Split Sessions: Facility Tour & Arbortext Roundtable — PTC & Lely

Break

Group Recap & Conclusions — Moderated by PTC

Arbortext Demo — Best Practices Based on Customer Submissions

Closure — PTC, Lely, and Innoptus

Joint Dinner — Van der Valk, Schiedam

** Agenda Subject to Change **

Locations

Daytime sessions will take place at Lely’s headquarters in Maassluis.
For the evening program, a joint dinner is planned at Van der Valk Hotel Schiedam.

Attendees may choose to stay at nearby hotels in Schiedam, including Van der Valk Hotel Schiedam and Novotel Rotterdam‑Schiedam. Both hotels are located next to each other and are approximately 18 minutes by car from Lely’s main office. Detailed logistics will be shared with confirmed attendees.

Van der Valk Hotel Schiedam
Hargalaan 6
3118 JA Schiedam, Netherlands
Tel: +31 10 800 2800
Email: [email protected]

Novotel RotterdamSchiedam
Hargalaan 2
3118 JA Schiedam, Netherlands
Tel: +31 10 471 3322
Email: [email protected]

We answered some questions you might have

Who is this event for?

This exchange is designed for PTC customers who work with Arbortext, service documentation, technical publications, or service lifecycle processes. Space is limited to ensure meaningful peer discussion.

Is my registration a confirmed spot?

No. Submitting the form registers your interest. Because attendance is limited, all submissions will be reviewed. You will receive a follow‑up email if you are selected to attend.

How many attendees will be invited?

The event is limited to approximately 30 participants to preserve a high‑quality, discussion‑driven environment.

When and where is the event?

The exchange takes place on March 10, 2026, at Lely Headquarters in Maassluis, the Netherlands. A joint dinner at Van der Valk Schiedam follows in the evening.

What can I expect during the day?

The program includes a welcome session, participant introductions, the Lely Service Journey, a customer‑driven discussion forum, SLM roadmap insights, a facility tour, an Arbortext roundtable, and an Arbortext demo shaped by attendee input.

Will meals be provided?

Yes. Lunch will be served onsite, and attendees are invited to a joint dinner after the event.

Is there a fee to attend?

No, the event is offered at no cost to invited participants.

Will travel or accommodations be covered?

Travel and lodging are the responsibility of attendees. PTC, Lely, and Innoptus do not provide travel reimbursement.

Request your spot today

Limited seats available

This exclusive Arbortext Customer Exchange brings together a small group of PTC customers at Lely’s headquarters in Maassluis for a focused day of discussion and learning. Hosted by Lely in collaboration with PTC and Innoptus, the event features customer‑driven discussions, a facility tour, Arbortext roundtables, and roadmap insights from PTC. Attendees will explore practical ways to strengthen service operations through structured content and Service Lifecycle Management

Register your interest to attend

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