• upgrade thingworx foundation

Upgrade ThingWorx Foundation

Receive documented recommendations on how to upgrade to ThingWorx 9.0 and above.

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In this service, a PTC expert will review your ThingWorx application and outline the steps necessary to execute your upgrade.

How It Works

This is a 16 hour engagement and includes the following activities:

  1. A review of your ThingWorx use case and pre-service questionnaire
  2. A review of your ThingWorx solution
  3. You will receive documented recommendations on how to proceed with upgrading to ThingWorx 9.0+

Prerequisites

The following criteria must be met before this service can be consumed:

  • You must have a deployed production instance of ThingWorx
  • Access is provided to PTC via remote access
  • You must have completed pre-service questionnaire with our team

Additional Information

Outcome: Receive documented recommendations on how to upgrade to ThingWorx 9.0 and above

Journey: IoT

Remote or Onsite: Both

Success Points*: 10 points for NA and 3 additional points for Onsite

*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.