Review your existing connections within Navigate to prepare for removal and or replacement.
In this service, a PTC Expert will assess an export of the entities within your Navigate system. Upon completion of the assessment, the expert will help you plan a solution to remove and/or replace the connector in order to upgrade Navigate to a version higher than 8.5.
How it Works
This is a 3-day engagement and includes the following activities:
PTC will review the customer questionnaire answer before beginning the service.
PTC will analyze the entity export and determine the impact of the included services.
PTC will provide a comprehensive solution to replace the connector based upon the customer’s usage.
The following criteria must be met before this service can be consumed:
ThingWorx must be installed prior to the delivery of this service
You must provide access to the system remotely
All required participants must be a part of the kick-off call and the final solution readout
Outcome: Review your existing connections within Navigate to prepare for removal and or replacement
Journey: Digital Engineering
Remote or Onsite: Remote
Success Points*: 5 points
*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.
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