This service provides dedicated support and attention for Go Live events or other critical milestones.
During the engagement, you can avoid support queues and get immediate responses by having direct phone and email access to a dedicated Support Engineer. The Support Engineer is fully aware of your planned activity and will be ready to react very quickly when needed.
This is a 3-day engagement and includes the following activities:
The following criteria must be met before this service can be consumed:
Outcome: Ensure success with dedicated support availability.
Remote or Onsite: Remote
Success Points*: 12
*Please note: Information including Success Point values may vary depending on location. Success Point values shown are for reference only and based on North America. Contact your Success Manager for specific services and point values for your location. Please refer to our terms and conditions for additional details.
Page Not Found
Item not available in English.