As the workplace technologies and processes rapidly evolve, our workforces must adapt and grow their expertise to make full use of them. In today’s modern manufacturing environment, upskilling and cross-skilling have become the norm. Companies that rely on paper documentation, outdated training methods, or deep institutional memory have found themselves left behind by this rapid pace of change.
To improve their workforce agility, industrial companies are turning to AR-powered solutions like Vuforia work instructions that can transform employee training and skills development programs and improve overall productivity – even as their businesses continues to evolve.
Take inspections, for example. Two-thirds of manufacturers still rely on manual paper instructions and checklists to guide employees through inspections, according to Quality Magazine industry polls. Many companies struggle to enter, store, and review this content—with errors and costly rework as an inevitable result.
For too long, frontline employees have settled for traditional training techniques: paper documentation, training classes, mentoring, and coaching. And while these methods have their place, they aren’t keeping pace with increasingly complex processes, products, and operations. These traditional methods certainly haven’t fared any better in this time of remote work, travel bans, and social distancing.
PTC’s Vuforia AR portfolio is transforming the creation and distribution of AR work instructions. By using AR, companies can now keep up with the industry’s ever-changing technology and workflows, empowering their employees to learn new skills and stay current on the latest best practices. Vuforia work instruction offerings, Vuforia Expert Capture and Vuforia Instruct, offer SaaS-based AR solutions that are easy to deploy, boast a fast time-to-value, and offer a compelling alternative to outdated, paper-based job aids and training materials.
By using Vuforia work instructions, companies experience:
While AR work instructions have proven highly effective for the user and for the business as a whole, the benefits don’t stop there. With AR, it’s easy to create, update, and publish new instructions if conditions or best practices change, reducing the burden on subject matter experts (SMEs) and internal training and L&D teams responsible for maintaining the information.
Let’s take a closer look at Vuforia Expert Capture and Vuforia Instruct to learn how these product work seamlessly together to streamline AR work instructions.
Vuforia Expert Capture is an out-of-the-box solution for capturing the tacit domain knowledge that lives in your tenured experts’ heads. Using Expert Capture, SMEs can capture their work on video via digital eyewear (like RealWear or HoloLens), narrating their process as they go to share procedural guidance and best practices with the viewer, then easily transform those captures into step-by-step digital work instructions.
This means the best practices of your subject matter experts can be made available to any employee across the enterprise, enabling them to effectively and efficiently perform that same procedure and turning your experts’ best practices into everybody’s standard practices. Plus, it accelerates productivity for new workers by delivering expert guidance when and where they need it, without slowing down their experienced colleagues or sacrificing safety and compliance.
Vuforia Instruct enables you to leverage your existing 3D CAD data to easily create, deliver, and scale interactive work instructions and digitized inspection checklists to frontline workers. It is designed for manufacturing and service teams who need a scalable solution to improve quality, machine performance, and compliance by reducing errors typically caused by traditional training and instruction methods.
Instead of outdated paper manuals, frontline workers are discovering that Vuforia Instruct’s in-context and highly visual work instructions help them to do their jobs more efficiently, accurately, and safely.
For organizations that want to author instructions based on both 3D CAD data and the deep domain knowledge of experts, Vuforia Expert Capture and Vuforia Instruct are highly complementary. Together, these solutions address a wider range of enterprise use cases and empower frontline employees and field technicians to work efficiently and safely.
Additionally, they can also capture how work procedures are being executed by users and track feedback reported by frontline workers. This valuable data can be shared with managers and stakeholders, furthering continuous improvement efforts.
Seven out of 10 employees in the global workforce are on the frontlines. And they need the latest information in order to do their jobs accurately and efficiently. To be successful, companies must close the knowledge and skills gaps between knowledge workers, tenured experts, and newer employees in the field and on the shop floor. With AR-powered Vuforia work instructions, the solution is right within their view.
Discover how you can empower your workers to learn faster and be more productive