About this author

Thea Zydek is a Servigistics Education Consultant at PTC, where she plays a pivotal role in enabling clients to unlock the full value of Servigistics through impactful, high-quality training experiences. As a key member of the Servigistics Training team, Thea partners closely with global organizations to accelerate user adoption, strengthen planner effectiveness, and ensure long-term success across complex service supply chains.

With a strong foundation in service supply chain principles and Servigistics functionality, Thea specializes in translating sophisticated concepts—such as multi-echelon inventory optimization, probabilistic forecasting, and service-level driven planning—into clear, practical learning experiences. Her ability to bridge the gap between advanced technology and real-world application empowers planners, analysts, and leaders to confidently leverage Servigistics in their day-to-day decision-making.

Through her dedication, expertise, and passion for education, Thea Zydek plays a critical role in helping organizations transform their service supply chains with Servigistics, equipping users not just to operate the solution, but to fully harness its power as a strategic differentiator.

This author writes about... Artificial Intelligence Digital Transformation Service Parts

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Application Lifecycle Management (ALM) Augmented Reality Computer-aided Design (CAD) Engineering Calculations Enterprise Asset Management (EAM) Industrial Connectivity Industrial Internet of Things Product Lifecycle Management (PLM) Service Lifecycle Management (SLM)

Aerospace and Defense Automotive Electronics and High-Tech Energy and Resources Industrial Equipment MedTech Retail and Consumer Products Software and Technology

Additive Manufacturing Agile Artificial Intelligence Asset Centricity BOM Management Closed-Loop Quality Cloud Native Connected Devices Customer Experience Digital Thread Digital Transformation Digital Twin Education Engineering Collaboration Enterprise Collaboration Field Service Generative Design Increase Manufacturing Productivity Industrial Skills Gap Industry 4.0 IT/OT Convergence Life at PTC Math Software Model-Based Definition Predictive Analytics Predictive Maintenance Product Line Engineering PTC Reality Lab Regulatory Compliance Remote Service Requirements Management Risk & Test Management SaaS Service Optimization Service Parts Service Revenue Simulation Software Development Sustainability Technician Efficiency Training Variant Management

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Application Lifecycle Management (ALM) Augmented Reality Computer-aided Design (CAD) Engineering Calculations Enterprise Asset Management (EAM) Industrial Connectivity Industrial Internet of Things Product Lifecycle Management (PLM) Service Lifecycle Management (SLM)

Aerospace and Defense Automotive Electronics and High-Tech Energy and Resources Industrial Equipment MedTech Retail and Consumer Products Software and Technology

Additive Manufacturing Agile Artificial Intelligence Asset Centricity BOM Management Closed-Loop Quality Cloud Native Connected Devices Customer Experience Digital Thread Digital Transformation Digital Twin Education Engineering Collaboration Enterprise Collaboration Field Service Generative Design Increase Manufacturing Productivity Industrial Skills Gap Industry 4.0 IT/OT Convergence Life at PTC Math Software Model-Based Definition Predictive Analytics Predictive Maintenance Product Line Engineering PTC Reality Lab Regulatory Compliance Remote Service Requirements Management Risk & Test Management SaaS Service Optimization Service Parts Service Revenue Simulation Software Development Sustainability Technician Efficiency Training Variant Management

The Servigistics Training team helps increase planner confidence by 68%, enabling more effective use of Servigistics’ advanced capabilities.