As General Manager of the Servigistics Business Unit, Leslie has responsibility for worldwide sales, marketing, business development, customer success, and research and development. She brings a wealth of experience from her 29-year career at Caterpillar, with 16 years as a member of executive management teams. Leslie is known for her passion and focus on driving change to deliver customer value and growth. She has a superior command of disruptive technology and its impact on service operations. She has brought her vision and experience to Servigistics and is leading an era of rapid innovation, further fortifying Servigistics as the industry-leading service parts optimization solution.
Leslie has degrees from Southern Illinois University, Carbondale (MSME, BSME, Engineering), Bradley University (MBA) and Stanford (Executive Program).
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IDC confirms Servigistics’ expanding lead in AI-enabled service parts management, powered by true MEO, proven results, and decades of innovation.
Servigistics’ breakthrough AI/ML, agentic AI, and LLM innovations have dramatically transformed service supply chain optimization.
Discover why PTC was named a leader by IDC for SLM and recognized for its strengths in digital thread linking, service history, and ongoing support.
Servigistics has been named a leader in every service parts management analyst report for over 35 years.
Understand how the circular economy and service supply chain optimization simultaneously maximize sustainability and bottom line performance.
Most think of supply chains in a retail or manufacturing context. However, there are various supply chains, each with unique characteristics and challenges. Consider the differences between the manufacturing and service supply chains.
Tapping into Servigistics' Service Parts Management module enabled Dell EMC to achieve a parts availability rate of 98.5%, helped Juniper networks increase customer satisfaction by 10%, and empowered Embraer to improve inventory turns by 35%.