Jonathan Kadane is Director of Marketing for PTC’s Smart Connected Products segment where he is responsible for helping companies realize the benefits of connecting and listening to the product they sell and service. Jon comes to PTC with over 30 years of experience delivering value to customers and suppliers in a wide variety of roles across the electrical, electronic, chemical, food and beverage, pharmaceutical, medical device, and technology industries.
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Getting to the point where customer issues can reliably be predicted is an achievable goal, particularly if a project uses all three components of predictive service simultaneously. Read more.