About this author

Joe Kenny, VP of Global Customer Transformation at ServiceMax, a PTC Technology, has over 30 years of experience in operations, sales, product development, marketing, and field service. Starting as a mainframe computer technician with the U.S. Naval Security Group Command, he has worked in Asia, the U.S., and Europe. Joe excels in customer relationship management, focusing on clear metrics and exceeding expectations, driving business growth and client retention.
This author writes about... Asset Centricity Field Service Customer Experience Digital Thread Digital Transformation Remote Service Service Optimization Service Parts Service Revenue Technician Efficiency
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Application Lifecycle Management (ALM) Augmented Reality Computer-aided Design (CAD) Engineering Calculations Enterprise Asset Management (EAM) Industrial Connectivity Industrial Internet of Things Product Lifecycle Management (PLM) Service Lifecycle Management (SLM)
Aerospace and Defense Automotive Electronics and High-Tech Energy and Resources Industrial Equipment MedTech Retail and Consumer Products Software and Technology
Additive Manufacturing Agile Artificial Intelligence Asset Centricity BOM Management Closed-Loop Quality Cloud Native Connected Devices Customer Experience Digital Thread Digital Transformation Digital Twin Education Engineering Collaboration Enterprise Collaboration Field Service Generative Design Increase Manufacturing Productivity Industrial Skills Gap Industry 4.0 IT/OT Convergence Life at PTC Math Software Model-Based Definition Predictive Analytics Predictive Maintenance Product Line Engineering PTC Reality Lab Regulatory Compliance Remote Service Requirements Management Risk & Test Management SaaS Service Optimization Service Parts Service Revenue Simulation Software Development Sustainability Technician Efficiency Training Variant Management

Filter Results

Clear Apply
Application Lifecycle Management (ALM) Augmented Reality Computer-aided Design (CAD) Engineering Calculations Enterprise Asset Management (EAM) Industrial Connectivity Industrial Internet of Things Product Lifecycle Management (PLM) Service Lifecycle Management (SLM)
Aerospace and Defense Automotive Electronics and High-Tech Energy and Resources Industrial Equipment MedTech Retail and Consumer Products Software and Technology
Additive Manufacturing Agile Artificial Intelligence Asset Centricity BOM Management Closed-Loop Quality Cloud Native Connected Devices Customer Experience Digital Thread Digital Transformation Digital Twin Education Engineering Collaboration Enterprise Collaboration Field Service Generative Design Increase Manufacturing Productivity Industrial Skills Gap Industry 4.0 IT/OT Convergence Life at PTC Math Software Model-Based Definition Predictive Analytics Predictive Maintenance Product Line Engineering PTC Reality Lab Regulatory Compliance Remote Service Requirements Management Risk & Test Management SaaS Service Optimization Service Parts Service Revenue Simulation Software Development Sustainability Technician Efficiency Training Variant Management

Learn why sales and marketing are perfectly poised to use asset data to better target customers and create new revenue opportunities.

ServiceMax Asset & Equipment Management Software supports all maintenance activities, from installation and commissioning to end-of-life removal.

What is the digital thread? And why does it matter when thinking about the operating life of assets? Joe Kenny provides a detailed breakdown.
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