Article - CS397788
Thingworx upgrade on Linux using the Installer fails with error "The upgrade was not successful" and no explicit errors in the logs
Modified: 23-Apr-2024
Applies To
- ThingWorx Platform 9.5
Description
- Thingworx upgrade on Linux using the Installer fails with error :
Warning: Error: The upgrade was not successful. The installer attempted to roll back changes to your file system, but database changes could not be rolled back. You may need to restore your database from your manual backup. Before running the upgrade installer again, check the installer logs to see why this upgrade attempt failed.and no explicit error in the logs.
- Thingworx upgrade on Linux using the Installer fails due to Xmx setting in service file
- Following error appears in catalina.out during upgrade process, then upgrade fails :
Initial heap size set to a larger value than the maximum heap size
- Installer's Configuration Summary shows a value in the wrong unit for Xmx
- How to update the Java heap settings to use MB only before running the Installer to upgrade
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