Article - CS253372
UpgradeManager is failed to run "Verifying Valid Collation" task in "Verify Supported Upgrade Path"
Modified: 21-Mar-2025
Applies To
- Windchill PDMLink 11.0 M020 to 12.1
Description
- When upgrade to Windchill 11.0 M020, UpgradeManager is failed to run Verify Supported Upgrade Path > Verifying Valid Collation task
- When upgrade to Windchill 12.1, UpgradeManager is failed to run Verify Supported Upgrade Path > Verifying Valid Collation task
- UpgradeManager failed to run with the below error message
INFO [UpgradeEventFirer] com.ptc.windchill.upgrade.logging.UpgradeFrameworkLogger - Task FAILED: Verifying Valid Collation INFO [UpgradeEventFirer] com.ptc.windchill.upgrade.logging.UpgradeFrameworkLogger - Task Execution Time: 16 milliseconds ERROR [main] com.ptc.windchill.upgrade.statemachine.state.PhaseEventUpgradeState - Upgrade execution failed with the exception: wt.util.WTException: wt.util.WTException: Unable to locate dbname in upgrade properties: <Database HostName> - The error message shows in UpgradeManager log file:
wt.util.WTException: Unable to locate dbname in upgrade properties: <Database hostname> at com.ptc.windchill.upgrade.phases.VerifySupportedUpgradePath.getSqlServerDBName(VerifySupportedUpgradePath.java:446) at com.ptc.windchill.upgrade.phases.VerifySupportedUpgradePath.verifySupportedCollation(VerifySupportedUpgradePath.java:374) at com.ptc.windchill.upgrade.phases.VerifySupportedUpgradePath.execute(VerifySupportedUpgradePath.java:305) at com.ptc.windchill.upgrade.statemachine.state.DefaultRunningUpgradeState.execute(DefaultRunningUpgradeState.java:34) at com.ptc.windchill.upgrade.statemachine.state.PhaseEventUpgradeState.execute(PhaseEventUpgradeState.java:55) at com.ptc.windchill.upgrade.statemachine.state.ReportWriterUpgradeState.execute(ReportWriterUpgradeState.java:75) at com.ptc.windchill.upgrade.statemachine.UpgradeFrameworkStateMachine.run(UpgradeFrameworkStateMachine.java:442) at com.ptc.windchill.upgrade.statemachine.UpgradeFrameworkStateMachine.main_(UpgradeFrameworkStateMachine.java:849) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.ptc.windchill.upgrade.statemachine.DynamicLauncher.runUpgradeFrameworkStateMachine(DynamicLauncher.java:58) at com.ptc.windchill.upgrade.statemachine.DynamicLauncher.main(DynamicLauncher.java:33)
This is a printer-friendly version of Article 253372 and may be out of date. For the latest version click CS253372