Article - CS251298

After selecting "Cancel" when prompted to restart Windows Explorer while uninstalling the 11.0 M020 Windchill Workgroup Manager, Windows Explorer exits prematurely with message "Windows Explorer has stopped working"

Modified: 23-Nov-2016   


Applies To

  • Windchill PDMLink 11.0 M020
  • Windchill ProjectLink 11.0 M020
  • Windchill PDM Essentials 11.0 M020
  • Pro/INTRALINK 8.x + 11.0 M020
  • Windchill Workgroup Manager

Description

  • If while uninstalling the Windchill Workgroup Manager one selects "Cancel" when prompted to restart Windows Explorer, Windows Explorer will exit prematurely with a message
Windows Explorer
Windows Explorer has stopped working
Windows is checking for a solution to the problem...

Windows Explorer
Windows Explorer is restarting...

 
Screenshot of restart dialog

Screenshot of issue

Screenshot of issue
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