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Article - CS139759

Java error seen on shutdown of the Integrity Lifecycle Manager Client

Modified: 25-Aug-2018   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 10.1 to 12.0

Description

  • Client shutdown is interrupted
  • Requires the user to manually kill the client process
  • Log shows a Java null pointer exception
  • From IntegrityClient.log:
    • GENERAL(10): Initiating graceful shutdown..
      ERROR(0) java.lang.NullPointerException: java.lang.NullPointerException
      at org.beepcore.beep.core.InputDataStream.waitForNextSegmentInternal(InputDataStream.java:215)
      at org.beepcore.beep.core.InputDataStreamAdapter.waitAvailable(InputDataStreamAdapter.java:405)
      at org.beepcore.beep.core.InputDataStreamAdapter.read(InputDataStreamAdapter.java:170)
      at java.io.DataInputStream.read(DataInputStream.java:132)
      at mks.io.ComplexObjectInput.readByteArray(ComplexObjectInput.java:288)
      at mks.ci.server.Cache.readExternal(Cache.java:339)
      at mks.ci.common.UpSyncReturn.readExternal(UpSyncReturn.java:99)
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