技术文章 - CS312299
在 Windchill PDMLink 中，“在 Creo View 中打开”操作失败，并显示消息“注意：与 Windchill 通信时发生错误。请联系您的 Windchill 管理员寻求帮助。”
已修改: 07-Oct-2026
适用于
- Windchill PDMLink 11.0 to 13.1
- PTC Product View (Formerly Creo View) 3.0 to 13.0
- PTC Illustrate (Formerly Creo Illustrate) 7.0 to 13.0
- Windchill Visualization Services (WVS)
说明
- 无法通过配置了 SSL 的Windchill PDMLink 在 Creo View 中打开表示或可查看内容
- 从 Windchill 详细信息页面使用“操作” > “在 Creo View 中打开”时显示错误
Error with Windchill request ATTENTION: Error occurred communicating with Windchill. Contact your Windchill administrator for help - 按照CS242260中的说明设置环境变量PVIEW_SEARCH_ALL_CERTIFICATES=1并不能解决问题。
- 当 Creo View 用户在 Windchill ProjectLink 中点击 Windchill WTPart 详细信息页面中的可视化图像时，会显示一条错误消息。
- 尝试从 Windchill PDMLink 打开插图文件时出现以下错误：
The selected file cannot be opened from this location - 尝试将 Illustrate 与 Windchill PDMLink 连接时出现通信错误：
Could not connect to server
- 根据CS62972报告，Creo Illustrate 和 Creo View 的调试跟踪日志如下：
Info internet DownloadTask HttpSendRequest failed, error: 12057 Warning internet DownloadTask Unhandled certificate error: 12057 Error pvsa CvAgent CvAgent::OnNonceRequest - status: 0 Error pvsa CvAgent Failed to retrieve Nonce Error pvsa CvAgent FAILED_TO_AQUIRE_NONCE_MESSAGE - 尝试从 Windchill PDMLink 在 Creo View 中打开表示时发生错误
- 有时 Creo View 日志中可能会出现错误消息：
Info dom ExchangeLogic AdvertiseActorName(1, GUI). Info pvsa CvAgent URI_MESSAGE Info pvsa CvAgent baseUrl: http://xxx.com/Windchill Info pvsa CvAgent GET_NONCE_MESSAGE Info pvsa CvAgent GetWindchillNonce Error du FileSystem Couldn't create temporary file "C:\Users\xxx\AppData\Local\Temp\oidxxxxx.json" - No such file or directory. Error du FileSystem Couldn't create temporary file "C:\Users\xxx\AppData\Local\Temp\oidxxxx.json" - No such file or directory. ...... Error du FileSystem Failed to create temporary file after xx reties. Info internet DownloadTask HttpSendRequest failed, error: 12029 Error pvsa CvAgent Failed to retrieve Nonce Error pvsa CvAgent FAILED_TO_AQUIRE_NONCE_MESSAGE Info dom Exchange Shutdown() Info dom Exchange Got Clean Exchange shutdown. Info dom WindowsListener StopThread(). Info dom WindowsListener Run() - got shutdown. Info dom Connector StopThread(). Info dom ExchangeLogic Shutting down local queue 0. at address ### Info dom ExchangeLogic Shutting down local queue 1. at address ### Info dom ExchangeLogic Shutting down local queue 2. at address ### Info dom ExchangeLogic ~ExchangeLogic() teardown complete. Info dom
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