Article - CS62972

Capturing Creo View and Creo Illustrate debug trace logs for troubleshooting

Modified: 17-Oct-2025   


Applies To

  • Creo View 1.0 to 12.1
  • Creo View Adapters 1.0 to 12.1
  • ProductView and Creo Elements/View 9.1 to 10.0
  • ProductView Adapters and Creo Elements/View Adapters 12.1 to 13.0
  • Creo Illustrate 1.0 to 12.1
  • Windchill Visualization Services (WVS)
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • Microsoft Windows - All releases
  • Microsoft Edge

Description

  • This Article documents the environment variables that can be used to capture the debug trace logs for the:
    • Creo View and ProductView (client and browser ActiveX plugin / interface)
    • Creo View Client Debug Symbol
    • Creo Illustrate
  • The alternative approaches to implementing these environment variables
  • What Creo view client verbosity / debug logging techniques are available?
  • How do I generate individual Creo View trace logs for the Creo View client, plug-in (ActiveX Control) and Browser Interface?
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