PTC ソフトウェアインストーラー (PSI) が Windchill PDMLink の Windchill ヘルプモジュールの更新に失敗しました

 INFO dd-mm-yyyy hh:mm:ss - Running whc Installer INFO dd-mm-yyyy hh:mm:ss - ################################################### DEBUG dd-mm-yyyy hh:mm:ss - running whc from location = <######INSTALLATION_SOURCE######>\Windchill13.0.2.4\windchill_13.0.2.1_help_center DEBUG dd-mm-yyyy hh:mm:ss - Processing subinstaller assembly (whc): timer.start DEBUG dd-mm-yyyy hh:mm:ss - getting variable (WC_PROMPTED.ig.coreproductSettings.webAppContextRoot) = (PDMLink) ERROR dd-mm-yyyy hh:mm:ss - failed to install (whc) ERROR dd-mm-yyyy hh:mm:ss - failsOnError=false, so not failing the overall install. ERROR dd-mm-yyyy hh:mm:ss - error details: java.lang.NullPointerException: null at java.util.concurrent.ConcurrentHashMap.putVal(ConcurrentHashMap.java:1011) ~[?:?] at java.util.concurrent.ConcurrentHashMap.put(ConcurrentHashMap.java:1006) ~[?:?] at java.util.Properties.put(Properties.java:1301) ~[?:?] at java.util.Properties.setProperty(Properties.java:229) ~[?:?] at com.ptc.windchill.install.psi.ctl.product.WhcInputs.getProperties(WhcInputs.java:119) ~[Execute.zip:?] at com.ptc.windchill.install.psi.ctl.product.PsiInputPropertyWriter.writePropertyFile(PsiInputPropertyWriter.java:34) ~[Execute.zip:?] at com.ptc.windchill.install.suite.subinstaller.installers.WhcMedInstaller.outputProperties(WhcMedInstaller.java:33) ~[Execute.zip:?] at com.ptc.windchill.install.suite.subinstaller.AbstractLightweightSubinstaller.run(AbstractLightweightSubinstaller.java:136) [Execute.zip:?] at com.ptc.windchill.install.suite.SubInstallerManagerImpl.executeInstaller(SubInstallerManagerImpl.java:1248) [Execute.zip:?] at com.ptc.windchill.install.suite.SubInstallerManagerImpl.process(SubInstallerManagerImpl.java:442) [Execute.zip:?] at com.ptc.windchill.install.suite.SubInstallerManager.process(SubInstallerManager.java:24) [Execute.zip:?] at com.ptc.windchill.install.framework.InstallAction.run(InstallAction.java:512) [Execute.zip:?] at com.ptc.windchill.install.framework.InstallAction.install(InstallAction.java:330) [Execute.zip:?] at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.GhostDirectory.install(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.InstallablePiece.install(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.Installer.install(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.actions.InstallProgressAction.ae(Unknown Source) [IAClasses.zip:?] at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(Unknown Source) [IAClasses.zip:?] DEBUG dd-mm-yyyy hh:mm:ss - Setting variable PSI_INSTALL_SUCCESS=FATAL_ERROR.