ThingWorx のアップグレード中に「JNI エラーが発生しました。インストールを確認して再試行してください」というメッセージが記録される

• ThingWorx プラットフォームでアップグレードプロセスを実行しようとすると問題が発生します
• <system_temp_directory>\bitrock_installer_(pid).log ファイルに次のエラーが表示されます

Error: A JNI error has occurred, please check your installation and try again
Exception in thread "main" java.lang.UnsupportedClassVersionError: com/thingworx/security/cli/SecurityTool has been compiled by a more recent version of the Java Runtime (class file version 55.0), this version of the Java Runtime only recognizes class file versions up to 52.0
	at java.lang.ClassLoader.defineClass1(Native Method)
	at java.lang.ClassLoader.defineClass(ClassLoader.java:756)
	at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
	at java.net.URLClassLoader.defineClass(URLClassLoader.java:468)
	at java.net.URLClassLoader.access$100(URLClassLoader.java:74)
	at java.net.URLClassLoader$1.run(URLClassLoader.java:369)
	at java.net.URLClassLoader$1.run(URLClassLoader.java:363)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.net.URLClassLoader.findClass(URLClassLoader.java:362)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
	at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:355)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
	at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:601)

Error running chef-client -z --config "D:/ptc/ThingWorxFoundation\installer\foundation\knife.rb" -j "D:/ptc/ThingWorxFoundation\installer\foundation.json" -L "D:/ptc/ThingWorxFoundation\installer\logs\foundation-20250411161926.log": 
Error: A JNI error has occurred, please check your installation and try again
Exception in thread "main" java.lang.UnsupportedClassVersionError: com/thingworx/security/cli/SecurityTool has been compiled by a more recent version of the Java Runtime (class file version 55.0), this version of the Java Runtime only recognizes class file versions up to 52.0
	at java.lang.ClassLoader.defineClass1(Native Method)
	at java.lang.ClassLoader.defineClass(ClassLoader.java:756)
	at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142)
	at java.net.URLClassLoader.defineClass(URLClassLoader.java:468)
	at java.net.URLClassLoader.access$100(URLClassLoader.java:74)
	at java.net.URLClassLoader$1.run(URLClassLoader.java:369)
	at java.net.URLClassLoader$1.run(URLClassLoader.java:363)
	at java.security.AccessController.doPrivileged(Native Method)
	at java.net.URLClassLoader.findClass(URLClassLoader.java:362)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:418)
	at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:355)
	at java.lang.ClassLoader.loadClass(ClassLoader.java:351)
	at sun.launcher.LauncherHelper.checkAndLoadMain(LauncherHelper.java:601)