アーティクル - CS441190
ThingWorx Foundation Linux インストーラーが「/etc/systemd/system/multi-user.target.wants/ThingWorx-Foundation.service が削除されました。」というエラーで完了しません。
修正日: 07-Apr-2025
適用対象
- ThingWorx Platform 9.4 to 9.7
- Red Hat Enterprise Linux (RHEL)
説明
- ThingWorx Foundationインストーラーは、インストールプロセスの終わり近くで常に中止され、インストールがロールバックされます。
- bitrock_installer_<sequence_number>.logに次のエラーが表示されます:
Script stderr: Removed /etc/systemd/system/multi-user.target.wants/ThingWorx-Foundation.service. [hh:mm:ss] Uninstalling ThingWorx-Foundation ... [hh:mm:ss] Reloading systemd ... Executing systemctl daemon-reload Error running ps -e | grep " 240163 ": child process exited abnormally [hh:mm:ss] - CCIF Services functions: disable ThingWorx-Foundation [hh:mm:ss] disable ThingWorx-Foundation ... Executing systemctl disable ThingWorx-Foundation
- journalctl -xeを実行すると、次の情報が返されます。
MMM DD hh:mm:ss <hostname> systemd[1]: Starting Apache Tomcat 9.0.95 ThingWorx-Foundation... -- Subject: Unit ThingWorx-Foundation.service has begun start-up -- Defined-By: systemd -- Support: https://access.redhat.com/support -- -- Unit ThingWorx-Foundation.service has begun starting up. MMM DD hh:mm:ss <hostname> startup.sh[252805]: Tomcat started. MMM DD hh:mm:ss <hostname> systemd[1]: Started Apache Tomcat 9.0.95 ThingWorx-Foundation. -- Subject: Unit ThingWorx-Foundation.service has finished start-up -- Defined-By: systemd -- Support: https://access.redhat.com/support -- -- Unit ThingWorx-Foundation.service has finished starting up. -- -- The start-up result is done. MMM DD hh:mm:ss <hostname> systemd[1]: systemd-hostnamed.service: Succeeded. -- Subject: Unit succeeded -- Defined-By: systemd -- Support: https://access.redhat.com/support -- -- The unit systemd-hostnamed.service has successfully entered the 'dead' state. MMM DD hh:mm:ss <hostname> automount[4001225]: key "<tomcat_user>" not found in map source(s). MMM DD hh:mm:ss <hostname> systemd[1]: ThingWorx-Foundation.service: Main process exited, code=exited, status=1/FAILURE MMM DD hh:mm:ss <hostname> systemd[1]: ThingWorx-Foundation.service: Failed with result 'exit-code'. -- Subject: Unit failed -- Defined-By: systemd -- Support: https://access.redhat.com/support
最新バージョンはこちらを参照ください CS441190