アーティクル - CS409983
OCU インストーラーが、Windchill PDMLink で「ocu インストーラーの起動に失敗したようです。PTC および/または XML ログが見つかりません」というエラーで失敗する
修正日: 14-Mar-2025
適用対象
- Windchill PDMLink 10.2 M030 to 13.0
説明
- OCU インストーラーがエラーで失敗します:
INFO date/time - Running: su oracle -c /software/Windchill11_M030_cps11/windchill_11.0_third_party_software_M030-CPS11/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_162_Linux_INTEL/jre/bin/java -f /ptc/Windchill_11.0/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1 INFO date/time - Completed: su oracle -c /software/Windchill11_M030_cps11/windchill_11.0_third_party_software_M030-CPS11/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_162_Linux_INTEL/jre/bin/java -f /ptc/Windchill_11.0/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1 INFO date/time - return code = 208 DEBUG date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - Aborting installation. FATAL date/time - Installation is Aborting. The installation cannot continue. FATAL date/time - ocu installer appears to have failed to start. Its PTC and/or XML log is missing FATAL date/time - aborting: original exit_code = 2 FATAL date/time - aborting: normalized exit_code = 2 DEBUG date/time - SHUTDOWN REQUESTED DEBUG date/time - (X) commiting registry DEBUG date/time - (X) shutting down service manager DEBUG date/time - (X) cleaning up temporary directories DEBUG date/time - Exiting with exit code: 2 DEBUG date/time - cleanUp() DEBUG date/time - calling cleanUpUNIX()
または
DEBUG date/time - *** USER_PRIV :oracle INFO date/time - Running: su oracle -c /media/psf/custom_temp/102/PTC_Windchill_10.2_Third_Party_Software_M030/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.7.0_72_Linux_INTEL/jre/bin/java -f /opt/ptc/Windchill_10.2/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1 INFO date/time - Completed: su oracle -c /media/psf/custom_temp/102/PTC_Windchill_10.2_Third_Party_Software_M030/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.7.0_72_Linux_INTEL/jre/bin/java -f /opt/ptc/Windchill_10.2/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1 INFO date/time - return code = 255 DEBUG date/time - Installation is Aborting. The installation cannot continue. DEBUG date/time - Installation is Aborting. The installation cannot continue.
または
Running: su oracle -c /root/soft/PTCWindchill11.0ThirdPartySoftware/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_102_Linux_INTEL/jre/bin/java -f /opt/ptc/Windchill_11.0/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1 INFO date/time - Completed: su oracle -c /root/soft/PTCWindchill11.0ThirdPartySoftware/OCU/setup LAX_VM /var/tmp/ptc_installer_jres/Sun_JRE_1.8.0_102_Linux_INTEL/jre/bin/java -f /opt/ptc/Windchill_11.0/PSI/installer/PSITempProps/ocu-installer.properties -DMULTI_PROGRAM_EXEC=1 INFO date/time - return code = 126 DEBUG date/time - Installation is Aborting. The installation cannot continue
- コマンド ウィンドウで ocu インストーラ コマンド「su oracle -c xxx/OCU/setup ...」を直接実行すると、エラーが発生して失敗します:プロトコルが指定されていません
最新バージョンはこちらを参照ください CS409983