Windchill PDMLinkで「監査サービスを初期化できませんでした」というエラーが発生し、メソッドサーバーの起動に失敗しました。

ERROR [main] wt.method.server.startup.services  - Failure to start manager wt.audit.StandardAuditService wt.services.ManagerException: Could not initialize Auditing service.
Nested exception is: wt.org.OrganizationServicesIEException: javax.naming.CommunicationException: XXXXXXXXX:389
	at wt.org.LdapServices.queryPrincipalsFromLdap(LdapServices.java:1163)
	at wt.org.LdapServices.queryPrincipals(LdapServices.java:2526)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:568)
	at wt.services.ServiceFactory$ServerInvocationHandler.invoke(ServiceFactory.java:399)
	at jdk.proxy2/jdk.proxy2.$Proxy75.queryPrincipals(Unknown Source)
	at wt.adapter.delegate.LdapServiceDelegate.queryPrincipals(LdapServiceDelegate.java:188)
	at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12338)
	at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12291)
	at wt.org.StandardOrganizationServicesManager._queryPrincipals(StandardOrganizationServicesManager.java:12276)
	at wt.org.StandardOrganizationServicesManager._queryPrincipal(StandardOrganizationServicesManager.java:12168)
	at wt.org.StandardOrganizationServicesManager.getAuthenticatedUser(StandardOrganizationServicesManager.java:3758)
	at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3899)
	at wt.org.StandardOrganizationServicesManager.getUser(StandardOrganizationServicesManager.java:3837)