「システムは現在認証構成エラーが発生しています。」というエラー ページが表示されます。 ADFS を使用した ThingWorx Navigate SSO の構成後

• ADFS で ThingWorx Navigate SSO を設定した後に次のエラーが発生する

The system is currently encountering an authentication configuration error.

Close the browser and try to login again. If the problem persists, contact your system administrator.

• PingFederate のserver.log に次のエラーが報告されます。

  2023-06-01 10:35:58,886 tid:hpyFRPQwc4gvcRKxwcgCceunw7o ERROR [org.sourceid.saml20.profiles.sp.HandleAuthnResponse] Unexpected exception occurred in Response Handling: Connection contract attribute mapping produced empty result.
  

• ThingWorx AuthLog は次の内容を報告します。

2023-06-01 10:35:58.944+0000 [L: INFO] [O: o.s.s.s.l.SAMLDefaultLogger] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-8443-exec-3] AuthNResponse;FAILURE;127.0.0.1;TWX_SP;wnc1212-pf;;; org.opensaml.common.SAMLException: Response has invalid status code urn:oasis:names:tc:SAML:2.0:status:Responder, status message is Unexpected exception occurred in Response Handling: Connection contract attribute mapping produced empty result. __    at org.springframework.security.saml.websso.WebSSOProfileConsumerImpl.processAuthenticationResponse(WebSSOProfileConsumerImpl.java:113)__    at com.ptc.eauth.identity.saml2.PTCWebSSOProfileConsumerImpl.processAuthenticationResponse(PTCWebSSOProfileConsumerImpl.java:25)__    at org.springframework.security.saml.SAMLAuthenticationProvider.authenticate(SAMLAuthenticationProvider.java:88)__    at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:182)__    at org.springframework.security.saml.SAMLProcessingFilter.attemptAuthentication(SAMLProcessingFilter.java:92)__    at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:223)__    at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213)__    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)__    at org.springframework.security.oauth2.client.filter.OAuth2ClientContextFilter.doFilter(OAuth2ClientContextFilter.java:64)__    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)__    at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110)__    at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80)__    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)__    at org.springframework.security.saml.metadata.MetadataGeneratorFilter.doFilter(MetadataGeneratorFilter.java:87)__    at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346)__    at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:221)__    at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:186)__    at com.thingworx.security.authentication.sso.ThingworxSSOAuthenticator.authenticate(ThingworxSSOAuthenticator.java:898)__    at com.thingworx.security.authentication.sso.ThingworxSSOAuthenticator.validateAuthenticationRequest(ThingworxSSOAuthenticator.java:1514)__    at jdk.internal.reflect.GeneratedMethodAccessor52.invoke(Unknown Source)__    at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)__    at java.base/java.lang.reflect.Method.invoke(Method.java:566)__    at com.thingworx.security.authentication.AuthenticationUtilities.validateSSOAuthenticationRequest(AuthenticationUtilities.java:700)__    at com.thingworx.security.authentication.AuthenticationUtilities.validateAuthenticationRequest(AuthenticationUtilities.java:649)__    at com.thingworx.security.authentication.AuthenticationFilter.authenticate(AuthenticationFilter.java:504)__    at com.thingworx.security.authentication.AuthenticationFilter.doFilter(AuthenticationFilter.java:262)__    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)__    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)__    at com.thingworx.security.contenttype.ContentTypeFilter.doFilter(ContentTypeFilter.java:143)__    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)__    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)__    at com.thingworx.security.filter.ValidationFilter.doFilter(ValidationFilter.java:22)__    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)__    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)__    at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)__    at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)__    at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)__    at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389)__    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)__    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)__    at com.thingworx.security.filter.ClickjackFilter.doFilter(ClickjackFilter.java:298)__    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)__    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)__    at com.thingworx.security.filter.HttpResponseHeadersFilter.doFilter(HttpResponseHeadersFilter.java:172)__    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178)__    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153)__    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:167)__    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90)__    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:607)__    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130)__    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93)__    at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:673)__    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)__    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)__    at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:389)__    at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63)__    at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:926)__    at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1791)__    at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)__    at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191)__    at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659)__    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)__    at java.base/java.lang.Thread.run(Thread.java:829)__
2023-06-01 10:38:38.868+0000 [L: INFO] [O: o.s.s.s.l.SAMLDefaultLogger] [I: ] [U: ] [S: ] [P: ] [T: https-openssl-nio-8443-exec-8] AuthNRequest;SUCCESS;127.0.0.1;TWX_SP;wnc1212-pf;;

• 注: 上記の情報内の次の文字列は、PTC テスト環境でのみ使用されます。
  • wnc1212.tsdevtest.ptc.com
  • WNC1212-PF
  • TWX_SP