アーティクル - CS391928

デバッグ、トレース、または情報ログをオンにすると、ThingWorx Platform の全体的なパフォーマンスが低下します。

修正日: 18-Sep-2025   


注記:ここに記載されている情報は、お客様の利便性向上のため機械翻訳ソフトを使用しています。PTCは、ここに記載されている情報の翻訳の正確性について、一切の責任を負いませんので、ご了承ください。英語の原文を参照するには、こちら。この機械翻訳に関する詳細は、こちら。
お知らせいただき、ありがとうございます。この機械翻訳をレビューします。

適用対象

  • ThingWorx Platform 8.5 to 10.0

説明

  • デバッグトレース、または情報ログをオンにすると、ThingWorx Platform の全体的なパフォーマンスが低下します。
  • ApplicationLogまたはScriptLogでログ レベルをdebugtrace、infoallなどの低いレベルに変更すると、ThingWorx Platform が時々ハングし、ユーザーが Composer にアクセスするのが非常に遅くなります。
  • ログ レベルがデバッグトレース、または情報に設定され、しばらく実行されている場合、ユーザーは ThingWorx にアクセスできません。
  • ThingWorx Platform の動作が非常に遅く、処理も非常に遅い
  • ThingWorx 生産アプリケーションの速度低下
  • ThingWorx でのログ記録の設定
  • ThingWorx でログを設定する方法
  • ThingWorx で logback.xml を設定する方法
  • 私たちのhttp-nioスレッドのほとんどはWATINGまたはBLOCKEDステータスにあり、以下はスレッドダンプの例です。
 "http-nio-8080-exec-300" tid=0x493 in WAITING 
   - waiting on <0xf558aa2> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject) 
   - synchronizer <0x2e64c89f> (a java.util.concurrent.ThreadPoolExecutor$Worker) 
   - synchronizer <0xc9b5631> (a java.util.concurrent.locks.ReentrantLock$NonfairSync) 
   - locked <0xc3a7b90> (a org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper) 
   Blocked: 996[-1ms], Waited: 1280736[-1ms] 
   User CPU: 5m25s 
   - synchronizer <0x2e64c89f> (a java.util.concurrent.ThreadPoolExecutor$Worker) 
   - synchronizer <0xc9b5631> (a java.util.concurrent.locks.ReentrantLock$NonfairSync) 
   at sun.misc.Unsafe.park(Native Method) 
   - waiting on <0xf558aa2> (a java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject) 
   at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175) 
   at java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await(AbstractQueuedSynchronizer.java:2039) 
   at java.util.concurrent.ArrayBlockingQueue.put(ArrayBlockingQueue.java:353) 
   at ch.qos.logback.core.AsyncAppenderBase.putUninterruptibly(AsyncAppenderBase.java:181) 
   at ch.qos.logback.core.AsyncAppenderBase.put(AsyncAppenderBase.java:172) 
   at ch.qos.logback.core.AsyncAppenderBase.append(AsyncAppenderBase.java:161) 
   at ch.qos.logback.core.UnsynchronizedAppenderBase.doAppend(UnsynchronizedAppenderBase.java:84) 
   at ch.qos.logback.core.spi.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:51) 
   at ch.qos.logback.classic.Logger.appendLoopOnAppenders(Logger.java:270) 
   at ch.qos.logback.classic.Logger.callAppenders(Logger.java:257) 
   at ch.qos.logback.classic.Logger.buildLoggingEventAndAppend(Logger.java:421) 
   at ch.qos.logback.classic.Logger.filterAndLog_2(Logger.java:414) 
   at ch.qos.logback.classic.Logger.trace(Logger.java:433) 
   at com.thingworx.webservices.context.ThreadLocalContext.getSecurityContext(ThreadLocalContext.java:173) 
   at com.thingworx.system.subsystems.eventprocessing.OrderedEventProcessingSubsystem.report(OrderedEventProcessingSubsystem.java:177) 
   at com.thingworx.things.connected.RemoteThing.setConnected(RemoteThing.java:456) 
   at com.thingworx.things.connected.RemoteThing.bindEndpoint(RemoteThing.java:572) 
   at com.thingworx.communications.platform.modules.DispatchingServerCommunicationModule.fireEndpointRegistryBindingAdded(DispatchingServerCommunicationModule.java:938) 
   at com.thingworx.communications.server.modules.ServerCommunicationModuleBase.addEndpointRegistryBinding(ServerCommunicationModuleBase.java:211) 
   at com.thingworx.communications.platform.modules.DispatchingServerCommunicationModule.doActualBinding(DispatchingServerCommunicationModule.java:578) 
   at com.thingworx.communications.platform.modules.DispatchingServerCommunicationModule.processBindMessage(DispatchingServerCommunicationModule.java:507) 
   at com.thingworx.communications.platform.modules.DispatchingServerCommunicationModule.handleRequest(DispatchingServerCommunicationModule.java:265) 
   at com.thingworx.communications.server.endpoints.DispatchingServerEndpoint.handleRequest(DispatchingServerEndpoint.java:33) 
   at com.thingworx.communications.server.connection.jsr356.AbstractServerConnection.onASDKV1Message(AbstractServerConnection.java:374) 
   at com.thingworx.communications.server.connection.jsr356.AbstractServerConnection.onMessage(AbstractServerConnection.java:340) 
   at sun.reflect.GeneratedMethodAccessor167.invoke(Unknown Source) 
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
   at java.lang.reflect.Method.invoke(Method.java:498) 
   at org.apache.tomcat.websocket.pojo.PojoMessageHandlerWholeBase.onMessage(PojoMessageHandlerWholeBase.java:104) 
   at org.apache.tomcat.websocket.WsFrameBase.sendMessageBinary(WsFrameBase.java:602) 
   at org.apache.tomcat.websocket.server.WsFrameServer.sendMessageBinary(WsFrameServer.java:141) 
   at org.apache.tomcat.websocket.WsFrameBase.processDataBinary(WsFrameBase.java:561) 
   at org.apache.tomcat.websocket.WsFrameBase.processData(WsFrameBase.java:307) 
   at org.apache.tomcat.websocket.WsFrameBase.processInputBuffer(WsFrameBase.java:133) 
   at org.apache.tomcat.websocket.server.WsFrameServer.onDataAvailable(WsFrameServer.java:85) 
   at org.apache.tomcat.websocket.server.WsFrameServer.doOnDataAvailable(WsFrameServer.java:183) 
   at org.apache.tomcat.websocket.server.WsFrameServer.notifyDataAvailable(WsFrameServer.java:162) 
   at org.apache.tomcat.websocket.server.WsHttpUpgradeHandler.upgradeDispatch(WsHttpUpgradeHandler.java:156) 
   at org.apache.coyote.http11.upgrade.UpgradeProcessorInternal.dispatch(UpgradeProcessorInternal.java:60) 
   at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:59) 
   at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) 
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1723) 
   at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) 
   - locked <0xc3a7b90> (a org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper) 
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) 
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) 
   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) 
   at java.lang.Thread.run(Thread.java:748) 


"http-nio-8080-exec-301" tid=0x49b in WAITING 
   - waiting on <0xc9b5631> (a java.util.concurrent.locks.ReentrantLock$NonfairSync), held by http-nio-8080-exec-300
   - synchronizer <0x16022ba6> (a java.util.concurrent.ThreadPoolExecutor$Worker) 
   - locked <0x9462225> (a org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper) 
   Blocked: 1101[-1ms], Waited: 1253786[-1ms] 
   User CPU: 5m19s 
   - synchronizer <0x16022ba6> (a java.util.concurrent.ThreadPoolExecutor$Worker) 
   at sun.misc.Unsafe.park(Native Method) 
   - waiting on <0xc9b5631> (a java.util.concurrent.locks.ReentrantLock$NonfairSync), held by http-nio-8080-exec-300 
   at java.util.concurrent.locks.LockSupport.park(LockSupport.java:175) 
   at java.util.concurrent.locks.AbstractQueuedSynchronizer.parkAndCheckInterrupt(AbstractQueuedSynchronizer.java:836) 
   at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquireQueued(AbstractQueuedSynchronizer.java:870) 
   at java.util.concurrent.locks.AbstractQueuedSynchronizer.acquire(AbstractQueuedSynchronizer.java:1199) 
   at java.util.concurrent.locks.ReentrantLock$NonfairSync.lock(ReentrantLock.java:209) 
   at java.util.concurrent.locks.ReentrantLock.lock(ReentrantLock.java:285) 
   at com.thingworx.communications.platform.modules.DispatchingServerCommunicationModule.processBindMessage(DispatchingServerCommunicationModule.java:503) 
   at com.thingworx.communications.platform.modules.DispatchingServerCommunicationModule.handleRequest(DispatchingServerCommunicationModule.java:265) 
   at com.thingworx.communications.server.endpoints.DispatchingServerEndpoint.handleRequest(DispatchingServerEndpoint.java:33) 
   at com.thingworx.communications.server.connection.jsr356.AbstractServerConnection.onASDKV1Message(AbstractServerConnection.java:374) 
   at com.thingworx.communications.server.connection.jsr356.AbstractServerConnection.onMessage(AbstractServerConnection.java:340) 
   at sun.reflect.GeneratedMethodAccessor167.invoke(Unknown Source) 
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) 
   at java.lang.reflect.Method.invoke(Method.java:498) 
   at org.apache.tomcat.websocket.pojo.PojoMessageHandlerWholeBase.onMessage(PojoMessageHandlerWholeBase.java:104) 
   at org.apache.tomcat.websocket.WsFrameBase.sendMessageBinary(WsFrameBase.java:602) 
   at org.apache.tomcat.websocket.server.WsFrameServer.sendMessageBinary(WsFrameServer.java:141) 
   at org.apache.tomcat.websocket.WsFrameBase.processDataBinary(WsFrameBase.java:561) 
   at org.apache.tomcat.websocket.WsFrameBase.processData(WsFrameBase.java:307) 
   at org.apache.tomcat.websocket.WsFrameBase.processInputBuffer(WsFrameBase.java:133) 
   at org.apache.tomcat.websocket.server.WsFrameServer.onDataAvailable(WsFrameServer.java:85) 
   at org.apache.tomcat.websocket.server.WsFrameServer.doOnDataAvailable(WsFrameServer.java:183) 
   at org.apache.tomcat.websocket.server.WsFrameServer.notifyDataAvailable(WsFrameServer.java:162) 
   at org.apache.tomcat.websocket.server.WsHttpUpgradeHandler.upgradeDispatch(WsHttpUpgradeHandler.java:156) 
   at org.apache.coyote.http11.upgrade.UpgradeProcessorInternal.dispatch(UpgradeProcessorInternal.java:60) 
   at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:59) 
   at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) 
   at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1723) 
   at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) 
   - locked <0x9462225> (a org.apache.tomcat.util.net.NioEndpoint$NioSocketWrapper) 
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) 
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) 
   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) 
   at java.lang.Thread.run(Thread.java:748)
最新バージョンはこちらを参照ください CS391928