アーティクル - CS369919
Windchill がライセンス機能の取得に失敗しました。Windchill PDMLink でエラー「com.flexnet.licensing.exceptions.CalloutException: ファイルのオープンに失敗しました」が発生しました。
修正日: 25-Sep-2025
適用対象
- Windchill PDMLink 11.2 to 13.0
- Windows Server 2016
説明
- wt.licenseusage.licensepath がWindows のマップされたドライブを指している場合、Windchill はライセンス機能の取得に失敗しました。例:
- Z:\SharedFolder\を\\Hostname\SharedFolder\にマップします
- wt.licenseusage.licensepath=Z\:\\SharedFolderを設定します。
- MethodServer は次のエラーを報告します:
2022-05-16 18:54:05,691 ERROR [FNOCallerThread] wt.licenseusage.licensing.FetchCapabilityResponse - Couldn't to save checked updated date for license. Last checked date is : 2022-05-16T10:54:05.691 2022-05-16 18:54:05,785 ERROR [FNOCallerThread] wt.licenseusage.licensing.PaidLicenseManager - Failed to process capability response from acquireAllLicenseFeatures. com.flexnet.licensing.exceptions.CalloutException: Failed file open. at com.flexnet.licensing.b.a.j(SourceFile:181) at com.flexnet.licensing.b.i.s(SourceFile:3805) at com.flexnet.licensing.a.d.<init>(SourceFile:1038) at com.flexnet.licensing.a.t.addTrustedStorageLicenseSource(SourceFile:91) at com.flexnet.licensing.a.t.addTrustedStorageLicenseSource(SourceFile:158) at com.flexnet.licensing.a.t.processCapabilityResponse(SourceFile:178) at wt.licenseusage.licensing.PaidLicenseManager.acquireAllLicenseFeatures(PaidLicenseManager.java:369) at wt.licenseusage.licensing.LicenseController.acquireLicenseFeatures(LicenseController.java:271) at wt.licenseusage.licensing.LicenseController.acquireLicenseFeatures(LicenseController.java:223) at wt.licenseusage.licensing.FNOCallerThread$FetchCapabilityResponseFromFNO.run(FNOCallerThread.java:84) at java.lang.Thread.run(Thread.java:748) 2022-05-16 18:54:05,791 ERROR [FNOCallerThread] wt.licenseusage.licensing.PaidLicenseManager - Failed to get features from trusted storage while loading local license cache. Enable debugger to see stack trace.
最新バージョンはこちらを参照ください CS369919