アーティクル - CS367316
ThingWorx Platform for PostgreSQL をインストールしようとすると、ThingWorx Foundation インストーラーに「エラーが発生しました。」と表示される
修正日: 28-Jul-2025
適用対象
- Windchill Navigate (formerly ThingWorx Navigate) 9.2 to 9.4
- ThingWorx Platform 8.0 to 9.6
- PostgreSQL
説明
- ThingWorx Foundation のインストールで、「Thingworx Foundation を待機中」の手順で以下のエラーが報告されています。
- ThingWorx Foundation を PostgreSQL と同じホストにインストールしようとしたが、インストーラが失敗する
- PostgreSQL サーバーがホスト名: localhost でインストールされている場合、ThingWorx Platform をインストールできません
- Thingworx Foundation のインストールで、「Thingworx Foundation を待機中」の手順で以下のエラーが報告されています。
There has been an error. An error occurred during installation. For more information, review the installation log files. Clicking OK will stop the current installation. The application will exit now.
- ThingWorxFoundation_install.logには次の内容が表示されます。
Setting variable FNO_timeout from <Install Path>\ThingWorxFoundation/installer/functions_files/json/read_json Error running <Install Path>\ThingWorxFoundation/installer/functions_files/json/read_json "-configfile=<Install Path>\ThingWorxFoundation/ThingworxPlatform/platform-settings.json" "-jsonpath=PlatformSettingsConfig.LicensingConnectionSettings.timeout": 2022/04/13 10:22:25 PlatformSettingsConfig.LicensingConnectionSettings.timeout does not exist [10:22:26] Wait 560s for /\[[^\]]+Thingworx.war\][^\n]*\[[^\]]+\]/ in "<Install Path>\ThingWorxFoundation\tomcat\current\logs\thingworx-foundation-stderr.2022-04-13.log" [10:22:26] waiting 5s [10:22:31] waiting 5s [10:22:36] waiting 5s [10:22:41] waiting 5s
- ApplicationLog.logには次の内容が表示されます
[L: INFO] [O: c.t.p.p.PostgresDatasource] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Reading configuration from configTableCol [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#0] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@faad3aa -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#0] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@14a0a629 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests. [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#3] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@6ae17770 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#3] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@14a0a629 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests. [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#5] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@39b4f430 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#1] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@527bf20c -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception: [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#5] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@14a0a629 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests. [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->19eaeu6ao9o2qdbf0shla|4484a367]-HelperThread-#1] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@14a0a629 is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests. [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** CRITICAL ERROR ON STARTUP: Connections could not be acquired from the underlying database! [L: ERROR] [O: c.t.s.ThingWorxBootstrapper] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] *** Web Application STATE is being set to ERROR! *** [L: INFO] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] >>>>>>> PLATFORM SHUTDOWN START <<<<<<<<<
最新バージョンはこちらを参照ください CS367316