アーティクル - CS313498
ThingWorx Platform の ApplicationLog.log ファイルに「取得に失敗しました!!!」というエラーが表示される
修正日: 30-Apr-2025
適用対象
- ThingWorx Platform 8.0 to 9.6
- Microsoft SQL Server
- PostgreSQL
説明
- ThingWorx サーバーがエラー「取得の試行に失敗しました!!!」で起動に失敗しました。
- Tomcatは自動的に停止します
- ThingWorx UIが動作しない
- Apacheサービスは自動的に停止します
- <ThingworxStorage>logs\ApplicationLog.logにエラーが記録されました:
Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (3). Last acquisition attempt exception
[L: ERROR] [O: c.t.p.p.PostgresModelExceptionTranslator] [I: ] [U: ] [S: ] [P: ] [T: ForkJoinPool-11-worker-9] Connections could not be acquired from the underlying database!
[L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->2vn8taao8busogbkxse3|6628d62d]-HelperThread-#0] com.mchange.v2.resourcepool.BasicResourcePool$ScatteredAcquireTask@40583817 -- Acquisition Attempt Failed!!! Clearing pending acquires. While trying to acquire a needed new resource, we failed to succeed more than the maximum number of allowed acquisition attempts (30). Last acquisition attempt exception: [L: WARN] [O: c.m.v.r.BasicResourcePool] [I: ] [U: ] [S: ] [P: ] [T: C3P0PooledConnectionPoolManager[identityToken->2vn8taao8busogbkxse3|6628d62d]-HelperThread-#0] Having failed to acquire a resource, com.mchange.v2.resourcepool.BasicResourcePool@1a586eec is interrupting all Threads waiting on a resource to check out. Will try again in response to new client requests.
- <Apache Tomcat>\logs\catalina.logに次の内容が記録される場合があります。
SEVERE [localhost-startStop-2] org.apache.catalina.startup.ContextConfig.beforeStart Exception fixing docBase for context [/Thingworx]
SEVERE [localhost-startStop-2] org.apache.catalina.core.ContainerBase.addChildInternal ContainerBase.addChild: start: org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/Thingworx]]
最新バージョンはこちらを参照ください CS313498