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アーティクル - CS311902

ThingWorx Analytics - Edge.log が HTTP 401 エラーを報告し、ThingWorx Platform Server との接続を確立できない

修正日: 06-Jan-2023   


適用対象

  • ThingWorx Analytics 8.4 SP3

説明

  • ThingWorx Analytics Server EdgeマイクロサービスがThingWorx Platform Serverへの接続を確立できない
  • Edge.logのエラー:
    • [vert.x-eventloop-thread-0] エラー ctaeaAnalyticsEdgeVerticle - 起動中に失敗しました
      com.thingworx.analytics.ccc.platform.http.BadResponseException: HTTP [401] :
      com.thingworx.analytics.ccc.platform.http.RestService.httpSubmitAsJson(RestService.java:133) で
      com.thingworx.analytics.ccc.platform.http.RestService.httpGetAsJson(RestService.java:36) で
      com.thingworx.analytics.ccc.platform.services.ThingService.getThing (ThingService.java:101) で
      com.thingworx.analytics.edge.application.AnalyticsGateway.safeGetThing (AnalyticsGateway.java:124) で
      com.thingworx.analytics.edge.application.AnalyticsGateway.safeCreateThing (AnalyticsGateway.java:106) で
      com.thingworx.analytics.edge.application.AnalyticsGateway.registerToFoundation (AnalyticsGateway.java:83) で
      com.thingworx.analytics.edge.application.AnalyticsEdgeVerticle.start (AnalyticsEdgeVerticle.java:88) で
      io.vertx.core.impl.DeploymentManager.lambda$doDeploy$10 (DeploymentManager.java:481) で
      io.vertx.core.impl.ContextImpl.lambda$wrapTask$2(ContextImpl.java:344) で
      io.netty.util.concurrent.AbstractEventExecutor.safeExecute (AbstractEventExecutor.java:163) で
      io.netty.util.concurrent.SingleThreadEventExecutor.runAllTasks (SingleThreadEventExecutor.java:403) で
      io.netty.channel.nio.NioEventLoop.run (NioEventLoop.java:463) で
      io.netty.util.concurrent.SingleThreadEventExecutor$5.run (SingleThreadEventExecutor.java:858) で
      java.lang.Thread.run(Thread.java:748) で
  • ThingWorx Platform Serverログにエラーは報告されていません
最新バージョンはこちらを参照ください CS311902