ThingWorx Platform の起動を試みると、Tomcat のログに「SecurityManager の作成に失敗しました、SecretProvider のロードに失敗しました」というエラーが表示されます。

• ThingWorx Platformの起動に失敗しました
• Tomcatは起動するが、ThingWorxは起動しない
• ThingWorx Platform の新規インストールが失敗し、 <ThingworxStorage>\logs\ApplicationLog.logにエラーが記録されません。
• Apache Tomcatの起動時に<ThingworxStorage>\logsディレクトリが作成されない
• ThingWorx Applicationsのログが<tomcat_home>内のLOG_PATH_IS_UNDEFINEDという名前のフォルダに作成されます。
• Apache TomcatがThingWorx Platformとは別のドライブに存在する場合、ThingWorxは起動しません。
• sso-settings.json ファイルでencrypt.accesstoken.password を暗号化すると、 Application.logに以下のエラーが表示されます。

   [L: ERROR] [O: SctsasSSOSettings] [I: ] [U: ] [S: ] [P: ] [T: main] No Access token persistence password specified. [L: ERROR] [O: SctsasSSOSettings] [I: ] [U: ] [S: ] [P: ] [T: main] AccessTokenPersistenceSettings->password cannot be null or empty. [L: ERROR] [O: SctwcThreadLocalContext] [I: ] [U: ] [S: ] [P: ] [T: main] Failed to retrieve SSOContext

• <tomcat_home>\logs ディレクトリにあるログファイルには、以下の内容が表示されます。
  • thingworx-foundation-stdout . YYYY-MM-DD.txt

|-ERROR in ch.qos.logback.core.joran.spi.Interpreter@3:88 - RuntimeException in Action for tag [contextListener] com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
    at com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
    at     at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:3400)
    at     at com.thingworx.logging.LogbackUtilities.loadLogbackConfiguration(LogbackUtilities.java:54)
    at     at com.thingworx.logging.LogUtilities.initializeLoggerContext(LogUtilities.java:440)
    ...
Caused by: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
    at     at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:108)
    at     at com.thingworx.security.SecurityManagerBootstrapper.init(SecurityManagerBootstrapper.java:74)
    at     at com.thingworx.system.configuration.PlatformSettings.<init>(PlatformSettings.java:2273)
    at     at com.thingworx.system.configuration.PlatformSettings.getInstance(PlatformSettings.java:3391)
    at     ... 62 common frames omitted

• tomcat9-stdout.YYYY-MM-DD.log

[DATE_TIME] severe [main] org.apache.catalina.core.StandardContext.filterStart start filter exception:
javax.servlet.ServletException: com.thingworx.exceptions.ConfigurationException: java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider
at com.thingworx.security.authentication.HAAuthenticationFilter.init(HAAuthenticationFilter.java:49)
at org.apache.catalina.core.ApplicationFilterConfig.initFilter(ApplicationFilterConfig.java:270)
at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:251)
at org.apache.catalina.core.ApplicationFilterConfig.<init>(ApplicationFilterConfig.java:102)
at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:4530)
at org.apache.catalina.core.StandardContext.startInternal(St