アーティクル - CS298379
Windchill PDMLink のライセンスをオンラインで取得するために間違ったユーザー名またはパスワードを指定すると、Windchill MethodServer の起動に失敗する
修正日: 22-Mar-2024
適用対象
- Windchill PDMLink 11.1 to 12.1
説明
- いくつかのライセンス エラーのため、新しくインストールされた Windchill を起動できません。
- オンラインでライセンスを取得するために間違ったユーザー名またはパスワードを指定すると、Windchill MethodServer の起動に失敗する
- 正しいユーザー名とパスワードを指定してオンラインでライセンスを取得しましたが、Windchill MethodServer は次のエラーで起動できませんでした。
ERROR [pool-6-thread-1] wt.licenseusage.licensing.LicenseScheduledTask - License error : Failed to get response from License Server (FNO). See logs for more details
- log4j.logger.wt.licenseusage.licensing=ALLを<Windchill>/codebase/WEB-INF/log4jMethodServer.propertiesに追加すると、MethodServer ログは次の内容で停止します。
2018-12-19 20:48:12,107 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Unable to read license file from license path location. 2018-12-19 20:48:12,114 INFO [main] wt.system.out - Expecting an absolute path of the library: libFlxCore64.so.2016.08 2018-12-19 20:48:12,165 DEBUG [main] wt.licenseusage.licensing.LicenseController - Process paid license. 2018-12-19 20:48:12,165 DEBUG [main] wt.licenseusage.licensing.LicenseController - licenseSettingsCache is available with value : false 2018-12-19 20:48:12,381 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Inside syncLocalLicenseCacheWithMaster - This will copy master license cache in local license cache. 2018-12-19 20:48:12,388 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - syncLocalLicenseCacheWithMaster - No features found in trusted storage. 2018-12-19 20:48:12,389 DEBUG [main] wt.licenseusage.licensing.LicenseController - licenseSettingsCache is available with value : false 2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Inside acquireAllLicenseFeatures with following input params. 2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - queueCall: false, uiCall: false, licenseSchedulerCall: false 2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Locale = 2018-12-19 20:48:12,390 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Inside syncLocalLicenseCacheWithMaster - This will copy master license cache in local license cache. 2018-12-19 20:48:12,391 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - syncLocalLicenseCacheWithMaster - No features found in trusted storage. 2018-12-19 20:48:12,394 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Unable to read license file from license path location. 2018-12-19 20:48:12,394 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Is connected site: true 2018-12-19 20:48:12,394 DEBUG [main] wt.licenseusage.licensing.PaidLicenseManager - Calling FNO to get Capability Response. 2018-12-19 20:48:12,395 DEBUG [main] wt.licenseusage.licensing.FetchCapabilityResponse - Inside fetchCapabilityResponseFromFNO with uiCall is: false, licenseSchedulerCall is: false 2018-12-19 20:48:12,589 DEBUG [main] wt.licenseusage.licensing.FetchCapabilityResponse - FNO URL : https://fnoauth.ptc.com/rest/capResponse 2018-12-19 20:48:12,589 DEBUG [main] wt.licenseusage.licensing.FetchCapabilityResponse - Locale =
- MethodServer のスレッド ダンプに次のスタック トレースが表示される
"main" #1 prio=5 os_prio=0 tid=0x00007fd28c00f000 nid=0x3dde runnable [0x00007fd2953ea000] java.lang.Thread.State: RUNNABLE at java.net
最新バージョンはこちらを参照ください CS298379