アーティクル - CS293014

Servigistics Service Parts Management 11.4.1.1.1 でインサイト ダッシュボードにアクセスできない

修正日: 22-Dec-2022   


注記:ここに記載されている情報は、お客様の利便性向上のため機械翻訳ソフトを使用しています。PTCは、ここに記載されている情報の翻訳の正確性について、一切の責任を負いませんので、ご了承ください。英語の原文を参照するには、こちら。この機械翻訳に関する詳細は、こちら。
お知らせいただき、ありがとうございます。この機械翻訳をレビューします。

適用対象

  • Servigistics Service Parts Management 11.4.1.1.1_EBF NA

説明

  • インサイト ダッシュボードにアクセスできません
  • インサイト ダッシュボードへのアクセス中にエラーが発生しました
    • " 2018-09-17 22:20:36,090[ajp-apr-8009-exec-2] DEBUG com.svg.req - <-- サーブレット リクエスト (終了): GET /static/template/layout.html
      2018-09-17 22:20:36,118[ajp-apr-8009-exec-7] DEBUG org.springframework.web.servlet.DispatcherServlet - リクエストを完了できませんでした
      org.springframework.web.util.NestedServletException: ハンドラーの処理に失敗しました。ネストされた例外は java.lang.AbstractMethodError です
      org.springframework.web.servlet.DispatcherServlet.triggerAfterCompletionWithError(DispatcherServlet.java:1303) で
      org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:977) で
      org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:893)で
      org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) で
      org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861) で
      javax.servlet.http.HttpServlet.service(HttpServlet.java:622) で
      org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) で
      javax.servlet.http.HttpServlet.service(HttpServlet.java:729) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:292) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.LastFilter.callChainFilter(LastFilter.java:18) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.insight.server.web.filter.RootPathFilter.doFilter(RootPathFilter.java:37) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.insight.server.web.filter.UiFlagsFilter.doFilter(UiFlagsFilter.java:24) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.insight.server.web.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:15) で
      com.svg.insight.server.web.filter.I18nFilter.doFilter(I18nFilter.java:35) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.insight.server.web.filter.RbacFilter.doFilter(RbacFilter.java:20) で
      org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) で
      org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.insight.server.dal.util.NullFilter.doFilter(NullFilter.java:19) で
      sun.reflect.NativeMethodAccessorImpl.invoke0(ネイティブメソッド)
      sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) で
      sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) で
      java.lang.reflect.Method.invoke(Method.java:498) で
      org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:302) で
      org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:190) で
      org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) で
      org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99) で
      org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:281) で
      org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96) で
      org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) で
      org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208) で
      com.sun.proxy.$Proxy87.doFilter (不明なソース) で
      org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) で
      org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99) で
      org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:330) で
      org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:118) で
      org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:84) で
      org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) で
      org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:113) で
      org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:342) で
      org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:192) で
      org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:160) で
      org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) で
      org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:262) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.SecurityAdapterFilter.callSuperChainFilter(SecurityAdapterFilter.java:138) で
      com.svg.core.webapp.filter.SecurityAdapterFilter.access$000 (SecurityAdapterFilter.java:25) で
      com.svg.core.webapp.filter.SecurityAdapterFilter$1.execute (SecurityAdapterFilter.java:118) で
      com.svg.core.security.SecurityTemplate.execute (SecurityTemplate.java:60) で
      com.svg.core.webapp.filter.SecurityAdapterFilter.callChainFilter(SecurityAdapterFilter.java:115) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.SecurityContextFilter.callSuperChainFilter(SecurityContextFilter.java:126) で
      com.svg.core.webapp.filter.SecurityContextFilter.access$000 (SecurityContextFilter.java:24) で
      com.svg.core.webapp.filter.SecurityContextFilter$1.execute (SecurityContextFilter.java:108) で
      com.svg.core.security.SecurityTemplate.execute (SecurityTemplate.java:60) で
      com.svg.core.webapp.filter.SecurityContextFilter.callChainFilter(SecurityContextFilter.java:105) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:231) で
      org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.Security.callChainFilter(Security.java:312) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      com.svg.core.webapp.filter.SvgFilter.callChainFilter(SvgFilter.java:61) で
      com.svg.core.webapp.filter.LoggingFilter.callChainFilter(LoggingFilter.java:41) で
      com.svg.core.webapp.filter.SvgFilter.doFilter(SvgFilter.java:38) で
      org.apache.catalina.core.ApplicationFilterChain.internalDoFilter (ApplicationFilterChain.java:240) で
      org.apache.catalina.core.ApplicationFilterChain.doFilter (ApplicationFilterChain.java:207) で
      org.apache.catalina.core.StandardWrapperValve.invoke (StandardWrapperValve.java:212) で
      org.apache.catalina.core.StandardContextValve.invoke (StandardContextValve.java:94) で
      org.apache.catalina.core.StandardHostValve.invoke (StandardHostValve.java:141) で
      org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79) で
      org.apache.catalina.valves.AbstractAccessLogValve.invoke (AbstractAccessLogValve.java:620) で
      org.apache.catalina.core.StandardEngineValve.invoke (StandardEngineValve.java:88) で
      org.apache.catalina.connector.CoyoteAdapter.service (CoyoteAdapter.java:502) で
      org.apache.coyote.ajp.AbstractAjpProcessor.process(AbstractAjpProcessor.java:877) で
      org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:684) で
      org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.doRun(AprEndpoint.java:2527) で
      org.apache.tomcat.util.net.AprEndpoint$SocketProcessor.run(AprEndpoint.java:2516) で
      java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1149) で
      java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) で
      org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) で
      java.lang.Thread.run(Thread.java:748) で
      原因: java.lang.AbstractMethodError
      net.sourceforge.jtds.jdbc.JtdsConnection.isValid (JtdsConnection.java:2833) で
      org.apache.tomcat.dbcp.dbcp2.DelegatingConnection.isValid (DelegatingConnection.java:916) で
      org.apache.tomcat.dbcp.dbcp2.PoolableConnection.validate (PoolableConnection.java:282) で
      org.apache.tomcat.dbcp.dbcp2.PoolableConnectionFactory.validateConnection (PoolableConnectionFactory.java:357) で
      org.apache.tomcat.dbcp.dbcp2.BasicDataSource.validateConnectionFactory (BasicDataSource.java:2307) で
      org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createPoolableConnectionFactory (BasicDataSource.java:2290) で
      org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createDataSource (BasicDataSource.java:2038) で
      org.apache.tomcat.dbcp.dbcp2.BasicDataSource.getConnection (BasicDataSource.java:1532) で
      com.svg.insight.server.adapter.SqlAdapterView.getConnection (SqlAdapterView.java:230) で
      com.svg.insight.server.adapter.SqlAdapterView.getConnectionOrRTE (SqlAdapterView.java:215) で
      com.svg.insight.server.adapter.SqlAdapterView.openResultSet (SqlAdapterView.java:277) で
      com.svg.insight.server.adapter.SqlAdapterView.loadData (SqlAdapterView.java:153) で
      com.svg.insight.server.adapter.ViewBridge.getData(ViewBridge.java:40) で
      com.svg.insight.server.presentation.model.AbstractModel.loadViewData (AbstractModel.java:26) で
      com.svg.insight.server.presentation.model.Grid.<init>(Grid.java:72) で
      com.svg.insight.server.presentation.controller.DataWidgetController.asGrid(DataWidgetController.java:22) で
      com.svg.insight.server.presentation.spring.widgets.DataSourceDelegate.gatherModelData(DataSourceDelegate.java:45) で
      com.svg.insight.server.presentation.spring.widgets.DataSourceDelegate.handle(DataSourceDelegate.java:27) で
      com.svg.insight.server.presentation.spring.WidgetHandler.handleWidget(WidgetHandler.java:115) で
      com.svg.insight.server.presentation.spring.WidgetHandler.handleInternal(WidgetHandler.java:78) で
      com.svg.insight.server.presentation.spring.WidgetHandler.handleRequest(WidgetHandler.java:58) で
      org.springframework.web.servlet.mvc.SimpleControllerHandlerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:50) で
      org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:959) で
      ... 128 もっと
最新バージョンはこちらを参照ください CS293014