ライセンスファイルは、切断モードでは「有効なライセンスファイルが見つかりません。想定される場所:<ThingWorx Platform> ThingWorx Platform / Apache Tomcat のライセンス更新またはアップグレード後

• <tomcat_home>/logs/localhost_access_log.txtに以下のエラーが表示されました。

   "POST /Thingworx/Subsystems/LicensingSubsystem/Services/AcquireLicense HTTP/1.1" 401 - "POST /Thingworx/Subsystems/LicensingSubsystem/Services/AcquireLicense HTTP/1.1" 401 - ThingworxStorage\logs\ApplicationLog.log "POST /Thingworx/Subsystems/LicensingSubsystem/Services/AcquireLicense HTTP/1.1" 401 - "POST /Thingworx/Subsystems/LicensingSubsystem/Services/AcquireLicense HTTP/1.1" 401 -

 [L: INFO] [O: ctsslLicensingSubsystem] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Initializing license state machine [L: WARN] [O: ctsslLicensingStateMachine] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Unable to fetch license file with device id ead59edd-7020-4795-9d45-e813879f003e (It's OK if system is in disconnected mode) [L: ERROR] [O: ctsslLicensingStateMachine] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Unable to connect to the PTC license server. Please make sure the LicensingConnectionSettings settings in the platform-settings.json in the ThingworxPlatform directory are correct. If your server is not connected to the internet please use the request file licenseRequestFile.txt created in the ThingworxPlatform directory to do a manual install of the license [L: ERROR] [O: ctsslLicensingSubsystem] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] ==================================================================== [L: ERROR] [O: ctsslLicensingSubsystem] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] /appl/thingworxData/license.bin: license file does not exist! [L: ERROR] [O: ctsslLicensingSubsystem] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] ==================================================================== [L: WARN] [O: ctsThingWorxServer] [I: ] [U: ] [S: ] [P: ] [T: pool-9-thread-1] Shutting down the Platform.