アーティクル - CS281176
新しいデータベース サーバーに移行した後、ThingWorx アプリケーション ログに「データ ストアの不明なエラー: [モデル プロバイダーへのアクセス中にエラーが発生しました。]」というエラーが繰り返し表示されます。
修正日: 19-Mar-2025
適用対象
- ThingWorx Platform 8.0 to 9.5
- Windchill Navigate (formerly ThingWorx Navigate) 9.5
説明
[L: ERROR] [O: EctpmMssqlDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] [message: [1.018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Unable to process capability response because Response is out of order with previous responses.[L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Caught exception while moving capability response file license_capability_response.bin to ignored_license_capability_response.bin [L: ERROR] [O: ctsslLicenseFeatureSummary] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] Error in writing to Data Table for Feature : twx_composer, Product: THINGWORX_FOUNDATION Error : Unable to store license usage data in data table due to error:Unable to fetch license usage data from data table due to error:com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]"- 別のデータベース サーバーを指定すると、 ThingworxStorage\logs\ApplicationLog.logに次のエラーが継続的に表示されます。
Data store unknown error: [Error occurred while accessing the model provider.]]" - ThingworxStorage\logs\ErrorLog.logにも次のエラーが表示されます
com.microsoft.sqlserver.jdbc.SQLServerException: Database access prohibited because System Ownership has been lost - 以下のエラーは、データベースの初期化直後にThingworxStorage\logs\ApplicationLog.logに表示されます。
[L: ERROR] [O: EctpmMssqlDataExceptionTranslator] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] [message: [1.018] Data store unknown error: [Error occurred while accessing the data provider.] [L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Unable to process capability response because Response is out of order with previous responses.[L: ERROR] [O: EcqlcLogger] [I: ] [U: ] [S: ] [P: ] [T: pool-14-thread-1] Caught exception while moving capability response file license_capability_response.bin to ignored_license_capability_response.bin [L: ERROR] [O: ctsslLicenseFeatureSummary] [I: ] [U: Administrator] [S: ] [T: pool-8-thread-1] Error in writing to Data Table for Feature : twx_composer, Product: THINGWORX_FOUNDATION Error : Unable to store license usage data in data table due to error:Unable to fetch license usage data from data table due to error:com.thingworx.common.exceptions.DataAccessException: [1.018] Data store unknown error: [Error occurred while accessing the data provider.]"
最新バージョンはこちらを参照ください CS281176