ThingWorx Platform を起動しようとすると、アプリケーション ログに「FlxCore ライブラリのロードに失敗しました」というエラーが表示されます。

• ThingWorx が起動に失敗し、 \ThingworxStorage\logs\ApplicationLog.logにエラーが記録されます (ThingWorx のバージョンによって異なります)

[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Failed to load FlxCore library. Ensure it's in PATH (Windows) or LD_LIBRARY_PATH(other platforms) or set with the VM arg, -Djava.library.path. Error message : com.flexnet.licensing.DllEntryPoint.entry([B)I
[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] ====================================================================
[L: WARN] [O: c.t.s.ThingWorxServer] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] Shutting down the Platform.

[L: ERROR] [O: c.t.s.s.l.LicensingSubsystem] [I: ] [U: SuperUser] [S: ] [P: ] [T: main] Failed to load FlxCore library. Ensure it's in PATH (Windows) or LD_LIBRARY_PATH(other platforms) or set with the VM arg, -Djava.library.path. Error message : 'int com.flexnet.licensing.DllEntryPoint.entry(byte[])'

[L: ERROR] [O: ] [I: ] [U: SuperUser] [S: ] [T: localhost-startStop-1] C:\WINDOWS\Sun\Java\bin is listed as a java.library.path but it does not exist. Flex licensing file found: C:\ptc\Thingworx\webapps\Thingworx\WEB-INF\extensions\FlxCore64.dll. Flex licensing file found: C:\ptc\Thingworx\webapps\Thingworx\WEB-INF\extensions\libFlxCore.2016.08.dylib. Flex licensing file found: C:\ptc\Thingworx\webapps\Thingworx\WEB-INF\extensions\libFlxCore.so.2016.08. Flex licensing file found: C:\ptc\Thingworx\webapps\Thingworx\WEB-INF\extensions\libFlxCore64.so.2016.08

• ライセンスの問題によりThingWorxにログインできない
• .warファイルを Tomcat webapps フォルダに移動すると、Tomcat がクラッシュし、 \ThingworxStorage\logs\ApplicationLog.logにエラーが出力されます。
• 新しいリリースにアップグレードした後、ThingWorx が起動に失敗する
• Windchill（同じサーバー上）を新しいリリースにアップグレードした後、ThingWorx が起動に失敗する
• Tomcat のステータスを確認すると、以下の出力が表示され、ThingWorx の起動に失敗します。

tomcat.service - SYSV: Tomcat Start Stop Restart
   Loaded: loaded (/etc/rc.d/init.d/tomcat; generated)
   Active: failed (Result: exit-code) since Wed 2024-04-17 15:00:46 CST; 40min ago
     Docs: man:systemd-sysv-generator(8)
  Process: 17988 ExecStart=/etc/rc.d/init.d/tomcat start (code=exited, status=1/FAILURE)

Apr 17 15:00:42 ####.####.com systemd[1]: Starting SYSV: Tomcat Start Stop Restart...
Apr 17 15:00:43 ####.####.com su[17995]: pam_sss(su-l:auth): authentication failure; logname= uid=0 euid=0 tty= ruser=root rhost= user=####
Apr 17 15:00:43 ####.####.com su[17995]: pam_sss(su-l:auth): received for user ####: 7 (Authentication failure)
Apr 17 15:00:45 ####.####.com su[17995]: FAILED SU (to ####) root on none
Apr 17 15:00:46 ####.####.com tomcat[17995]: Password: su: Authentication failure
Apr 17 15:00:46 ####.####.com systemd[1]: tomcat.service: Control process exited, code=exited status=1
Apr 17 15:00:46 ####.####.com systemd[1]: tomcat.service: Failed with result 'exit-code'.
Apr 17 15:00:46 ####.####.com systemd[1]: Failed to start SYSV: Tomcat Start Stop Restart.

• Tomcat が起動せず (クラッシュ/終了し) 、<tomcat_home>\logs\catalina.outにエラーが記録されます。

WebApp stopping:
Thingworx Server Application...OFF
Thingworx Server Application...Cleaned up
WebApp OFF [server = Apache Tomcat/8.0.44]
Driver org.postgresql.Driver@45f5f6db deregistered