Article - CS89970

User receives "NullPointerException" when trying to delete a solution-created document label in Integrity Lifecycle Manager

Modified: 12-Nov-2018   


Applies To

  • PTC RV&S (formerly Integrity Lifecycle Manager) 2009 to 12.0

Description

  • User receives "NullPointerException" when trying to delete a solution-created document label in Integrity Lifecycle Manager (ILM)
  • Some existing solutions for ILM contain triggers to automatically label a document at certain state transitions
    • Involved triggers: Segment State (SegmentState.js), Baseline (Baseline.js)
  • When trying to delete such auto-created labels users receive MKS124803: Internal error detected: Exception was: java.lang.NullPointerException
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